Customers who come back save you time and money. You don’t have to expend as much energy attracting them – they already know you and what you do – and they are a more predictable source of revenue. Learn the science of creating a repeat customer in Hooked: How To Build Habit-Forming Products.

You’ll learn:

• The psychology of triggers and how to build them into your product/service
• How to use variable rewards to increase engagement
• The stages of habit formation and how to optimize them for better retention