If you're transitioning from Skype for Business to Microsoft Teams, this brief course can help you get up to speed fast. Staff instructor Nick Brazzi begins with a quick primer on Teams—the new go-to collaboration and communication hub in Office 365—including how to access the tool on your desktop and mobile device. Nick shows how familiar features like messaging and file sharing work in Teams compared to Skype for Business. Next, Nick steps through audio calls, video calls, and group meetings in Teams, showing how to schedule and join meetings, share screens during a presentation, and record your meetings. Nick also introduces how to post group messages to teammates, which is a core communication feature in Teams that is not available in Skype for Business.

Cloud governance is the process of applying specific policies or principles to cloud computing services for the purpose of securing applications and data. In this course, explore the fundamentals of cloud governance—one of the most important aspects of cloud computing—and its relation to security. Cloud computing expert David Linthicum explores different governance tools, showing how to identify their requirements and select the tools that will best meet your needs. To help you see how these tools work, he includes a governance tool demo. In addition, he explains how to approach cloud governance, sharing a process for deploying cloud governance within your own projects.

The Bullet Journal®, originated by designer Ryder Carroll, is an analog productivity system that helps you organize and prioritize your tasks more effectively, as well as mind the "why" behind each item on your to-do list. In this course, OneNote MVP Heather Severino shows how to create and maintain a Bullet Journal®–style notebook in OneNote. Heather begins by showing how to set up your notebook, choose a journal style, and add various types of task notes. She explains the best way to categorize tasks and explores many techniques for note-taking in various timelines—daily, weekly, monthly, yearly, past, present, or future. This course also offers downloadable page templates that can help you structure your journal for tracking life: work, personal, school, wellness, or all of the above. Note: Bullet Journal® is a registered trademark of Lightcage, LLC. This course is not endorsed by Ryder Carroll or Lightcage.

Microsoft Azure continues to make strong headway in public cloud adoptions. With Azure continuing to grow steadily, expertise in this hugely popular cloud computing platform is becoming increasingly more valuable. In this course, instructor Sharon Bennett covers the technical skills needed to successfully manage Azure subscriptions, analyze resource utilization and consumption, and manage resource groups. Learn how to configure cost center quotas and tagging, create a baseline for resources, configure and apply resource locks, and more. This course provides valuable instruction for any Azure administrator, as well as those preparing for the Microsoft Azure Administrator exam (AZ-103) or the Microsoft Azure Architect Technologies exam (AZ-300).

Docker is the world's most popular container storage solution. This course covers everything you need to know to install and configure Docker on Mac, Windows, and Linux, as well as cloud-based environments such as Amazon Web Services. It also helps Docker Certified Associate (DCA) candidates prepare for the certification exam. In this course, virtualization expert David Davis shows how to install Docker, set up a repository, configure logging, manage users, understand namespaces, and protect your data. He also covers features that ship with Docker Enterprise, including the Universal Control Plane and Trusted Registry. Plus, get important tips you'll need to prepare for the Docker Certified Associate (DCA) exam.

Want to take your social selling program to the next level? If so, then this course is for you. Join instructor Mark Fidelman as he steps through how to roll out and maintain a social selling program that nabs you the highest return on investment. Mark begins by highlighting the benefits of social selling and explains how to boost your productivity by integrating social selling activities with sales and marketing systems. He then shares techniques for optimizing social selling, including how to build rapport with potential customers and secure the tools you need to be effective online. Plus, discover how to research and set up social selling benchmarks and effective scorecards that drive results.

Agile is becoming the preferred project management approach for fast-moving projects. At the heart of any agile project lies an agile team. In this course, the first in the Agile at Work series, expert Doug Rose uses a sample project to show how to build your agile team. A team with an agile mindset is self-organized, collaborative, and accountable. He also outlines the common pitfalls inherent in the implementation: new teams need to watch for confusing their roles and understand the challenges with managing self-organized groups.

Microsoft Planner, a planning and project management app for Office 365, was designed to help teams stay focused as they shepherd their projects to the finish line. In this course, get bite-sized tips for making the most of this tool. In each one-to-two-minute video, Microsoft Certified Trainer and MVP Heather Severino provides on-the-spot solutions for some of the most common questions about Planner. Learn how to customize Planner notifications; add, move, copy, delete, and filter tasks; view group conversations; collaborate in a OneNote notebook; add a plan to Outlook Calendar; and more.

Agile project teams create short user stories as a way to plan out the work for upcoming sprints. In this course, agile expert Doug Rose shows how to write these user stories and prioritize them in the product backlog. He also shows how to avoid the most common pitfalls with agile project planning.

Laravel is the most popular MVC framework for PHP. It builds on PHP standards and conventions, making it easy to create completely customizable, full-featured apps. This course covers the basics you need to know to build elegant applications of any scale with Laravel 5. Learn how to work with the MVC architecture, build and populate a simple database, and create the controllers, routes, and views for the example project: a hotel reservation system. Instructor Justin Yost also shows how to add the create, read, update, and delete (CRUD) functionality that users will need to manage the reservations. Plus, find out how to set up authentication and incorporate Eloquent ORM for simplified database integration. These tutorials provide the information you need to make a move to Laravel and build high-quality, scalable, and sound PHP applications.

Trying to choose a tool to perform software testing? The market is a minefield, full of so many choices that it becomes difficult to zero in on the best tool for your unique test environment. This course surveys the most popular software testing tools available, including paid and open-source solutions such as Selenium, Postman, JMeter, and Kali Linux. Instructor Michael Smith—an experienced tester and software architect—breaks down the tools according to their suitability for each discipline, including API testing, security testing, load testing, and more. He also covers tools for lifecycle management and test planning, and dives into areas beyond the traditional software testing role, including unit and infrastructure testing. This review helps you narrow down your choices and understand the pros and cons of each platform, so you can make the right additions to your testing toolkit.

TypeScript adds discipline to javascript development. You can find errors in your code before you execute it, and leverage productivity enhancements like variable and property renaming. Despite its many parts—types, annotations, interfaces, and classes—adding TypeScript to your workflow doesn't have to be difficult. Join web developer Jess Chadwick as he walks you through the foundations, helping you set up TypeScript and use it in simple ways to improve existing javascript projects. Learn how to define custom types, convert existing javascript classes to TypeScript classes, and encapsulate your logic and data with access modifiers. Plus, find out how to reuse code with generics, type check files, and add type support for APIs. Using these techniques, you can become a more productive, efficient javascript developer.

Your success in sales depends on your ability to manage multiple customers, conversations, and activities. HubSpot is a powerful CRM that is designed to work seamlessly with the HubSpot sales, customer service, and marketing tools. It can help you sell better, market better, and gain more powerful insights from customer interactions. This course dives into the basics of using HubSpot CRM, and examines how to streamline the sales process with the management and automation tools. Learn how to connect HubSpot CRM to your email, create new contacts and deals, and use the full-featured dashboards and reports to understand the performance of your pipeline. Plus, discover how to use the meetings and document management tools to collaborate with customers and create more valuable, long-lasting engagements.

Every organization needs to plan how to communicate internally and externally in the event of a crisis. In this course, business communication expert Laura Bergells walks you through the process of preparing your organization to communicate with employees, customers, suppliers, media, and the public at large. She'll cover identifying audiences, assembling a crisis response team, crafting an initial statement, and evaluating your response once the crisis has passed.

What is supply chain management (SCM)? It's the system that connects and integrates the links of sourcing, procurement, conversion, and logistics management. In this course, professor Eddie Davila provides a detailed overview of all of the links in the typical supply chain. He explains what is involved in purchasing inventory and setting up supplier relationships, what you need to consider when deciding how to manufacture and design your product, and, lastly, how to address the logistics of distribution and delivery. Plus, get a glimpse into the world of the supply chain manager by discussing some of the hottest issues in SCM today: how to go global, the role of ethics and sustainability, and how SCM can help with disaster relief.

Have trouble getting by when the going gets tough? Everyone wants to perform well when the pressure's on, but a lot of us withdraw in times of stress or adversity. If you can build your resilience, you'll have an easier time facing new challenges and earn a valuable skill to offer employers. In this course, Kelley School of Business professor and professional communications coach Tatiana Kolovou explains how to bounce back from difficult situations, by building your "resiliency threshold." She outlines five training techniques to prepare for difficult situations, and five strategies for reflecting on them afterward. Find out where you are on the resilience scale, identify where you want to be, and learn strategies to close the gap.

Social media marketing transcended novelty status long ago. In the modern business landscape, a healthy social media presence is a must for companies large and small. In this course, instructor Carlos Gil shares a set of quick tips for marketing your business on social media. Carlos shows how to manage a posting schedule and decide what—and where—you should post. Learn how to engage influencers and brand advocates, grow your personal brand, craft the perfect LinkedIn InMail message, boost organic Facebook reach and engagement, get more Instagram followers, and more. Along the way, he shares tricks for making your processes smooth and easy.

How accurately does your organization understand and assign overhead costs for the products it produces and the services it delivers? In this course, master the fundamentals of activity-based costing (ABC). Discover how to design and implement activity-based costing to grasp overhead costs and the activities that drive them, and assign costs appropriately. Instructor Joshua Rischin begins by pinpointing how ABC can help organizations make more informed decisions on its product and services. He then dives into the foundations of ABC, helping you understand the process, as well as how to define ABC model cost drivers. He then details how to source data, build your ABC model, and present your insights to stakeholders.

Whether your role is in business, IT, or development, the Fiori Apps Library is the definitive resource for customizing your SAP experience. Using the library, you can tailor your own Fiori launchpad to suit your workday needs. This concise course teaches you how to make the most of the online catalog of Fiori applications. Learn how to navigate and filter the library, search for apps, manage profiles, and get specific Fiori app recommendations based on your system.

Customers want value. Companies want productivity. The solution: streamlined operations, from manufacturing to delivery. In this course, Arizona State University senior lecturer Eddie Davila shows how to identify the operations systems in your workplace and use operations management tools and concepts to improve outcomes, efficiency, and innovation. In this course, he covers all aspects of operations management, including inventory forecasting and management, purchasing decisions, managing waiting lines, quality control, and business processes.

No firm can go it alone today—your success depends on working with partners. That is how Microsoft, Apple, Google, Amazon, and other leading companies won in their markets. Partnership expert Ben Gomes-Casseres explains how to gain an edge in the market by collaborating with multiple partners in your business ecosystem. Learn the fundamentals of ecosystem strategies, including building network advantages, selecting partners, organizing your group, igniting growth, and sharing value with your partners. Ben also reviews how to launch and scale a digital platform that connects the many players in your ecosystem.

If you've wondered how to build an app that is platform independent, adjusts to any screen size, and is secure and robust, then the user-friendly OpenUI5 programming system is for you. Learn how to build your first mobile app with OpenUI5, in this quick one-hour course. Find out how to download the software development kit, including the OpenUI5 sap.m library; understand the MVC framework underlying OpenUI5 apps; and build your view and controller. You can even see how to launch a local version of your app to see the results. At the end of the course, the instructor offers tips and takeaways to get the most from this robust javascript-based programming tool.

With Excel Online, you can create, view, edit, and share workbooks directly in your web browser. In this course, instructor Joshua Rischin starts with a quick tour of Excel Online, showing the unique features of the online app and the differences from the desktop version. Next, Joshua shows how to work seamlessly with both versions of Excel: creating and editing workbooks, sharing workbooks, creating charts, designing forms, and more. If your business is moving towards the cloud, then it makes sense that your software does too. Learn how to use Excel Online and collaborate from anywhere. Note: This course is for users who know the basics of the Excel desktop app, but are new to the web version, Excel Online. It emphasizes features that work differently in Excel Online. For basic Excel guidance, please see Excel Essential Training (Office 365) or Learning Excel 2019.

Ethical hacking—testing to see if an organization's network is vulnerable to outside attacks—is a desired skill for many IT security professionals. In this course, cybersecurity expert Malcolm Shore prepares you to take your first steps into testing client defenses. Malcolm provides you with an overview of firewall technology, detailing how firewalls work in both Windows and Linux, as well as how to set up a firewall simulation in a GNS3 network. Next, he goes over web application firewalls, API gateway threat mitigation solutions, and how to use honeypots to detect intruders. Finally, he covers the main ways to manage a suspected intrusion, including how to use the Security Onion intrusion detection system (IDS). Note: The topics covered in this course are drawn from the Evading IDS, Firewalls, and Honeypots competency in the Certified Ethical Hacker (CEH) body of knowledge.