https://www.linkedin.com/learning/de-escalating-conversations-for-customer-service

Nearly every customer service professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a policy that you must enforce, but can't control.

https://www.linkedin.com/learning/soft-skills-for-sales-professionals

As a sales professional, you probably know your product inside and out. But success in sales requires more than just technical know-how. Soft skills—those tough-to-define relational skills that help you earn your customer's trust—are equally essential to your bottom line. 

https://www.linkedin.com/learning/spatial-audio-with-dolby-atmos-in-logic-pro-x

If you’ve been to a movie theater recently or listened to music from streaming services like Apple Music, you might have heard about Dolby Atmos, the sound technology that allows you to create and experience 3D/spatial audio. 

https://www.linkedin.com/learning/learning-azure-management-tools-9666613

Migrating your infrastructure to the cloud? To get the most value from Microsoft Azure, you need to know how to manage it. 

https://www.linkedin.com/learning/test-automation-foundations

Automated testing relies on scripting and frameworks like Selenium to prove that products work as expected. 

https://www.linkedin.com/learning/how-to-beat-workplace-loneliness

If you’ve ever experienced loneliness at work, you can rest assured that you’re not alone. The impact of loneliness in the workplace is far-reaching and highly complex, with serious effects related to mental health and physical well-being affecting people who work in the office, at home, or a bit of both. In this course, instructor Amy Brann gives you a practical, science-based guide to understanding, beating, and preventing loneliness at work.

https://www.linkedin.com/learning/resilience-strategies-for-optimal-performance

Everyone faces some kind of adversity at some point in their lives, whether it’s personal, professional, or a combination of both.

https://www.linkedin.com/learning/learning-asana-14468294

As a lightweight project management and team productivity tool, Asana can help you manage projects more efficiently and collaborate more effectively with your team. In this short course, David Rivers shows you how. 

https://www.linkedin.com/learning/microsoft-azure-data-engineering-dp-203-2-design-and-develop-data-processing

Are you preparing for the Microsoft Azure Data Engineering (DP-203) exam, or seeking a better understanding of how to design and develop data processing? This course, the second in a series, can help you. Noah Gift, founder of Pragmatic A.I. Labs and a Python Software Foundation Fellow, covers how to design and develop data processing with Azure. 

https://www.linkedin.com/learning/microsoft-azure-data-engineering-dp-203-1-designing-and-implementing-data-storage

Are you preparing for the Microsoft Azure Data Engineering (DP-203) exam, or just looking for a stronger understanding of how to design and implement data storage? Either way, this course, the first in a series, can help you. Noah Gift, founder of Pragmatic A.I.