Highlights
12 professionally written responses to difficult client questions and situations, formatted as an easy-to-navigate 13-page .PDF file. Issues include:
Client asks for a date when you’re not available
Responding to pricing inquiries
Client asks why your services cost so much
Client asks for a discount if they edit their own images
Deposit is overdue
Final payment is past due
Client demands their images immediately
Client asks for Photoshop touch-up services
Client is dissatisfied with delivered images
Client requests price matching with another photographer
Client threatens a bad public review
Client leaves a bad public review
All text can be easily copied and pasted from the .PDF file into email or messaging apps
An absolute essential for the modern photography studio
At the request of our members, we’ve carefully crafted 12 graceful responses to difficult questions and situations photography studios face on a daily basis. These pre-written email guides allow photographers to respond to common client issues in a thoughtful, elegant manner - diffusing emotions while maintaining an appropriate professional barrier. Inquiring about a late payment or responding to negative reviews on a public website is made simple. Our client response guide will save you huge amounts of time and emotional stress while building a stronger, more loyal clientele. Formatted as a 13 page .PDF file with text that can be copied and pasted easily.
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