Published 2/2023MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 3.68 GB | Duration: 3h 10m

Drive incredible results for your team or business without feeling like you're faking it until you make it.

What you'll learn

Set yourself up for success as a leader with the fundamentals of building a winning team.

Become more productive as a leader so you can gain back, becoming better balanced.

Decide which priorities, projects, and decisions need to be made, so you are working ON the business vs. just IN the business.

Manage yourself better so that you don't burn out and lose motivation while on the leadership path.

Strengths your confidence as a leader to make the right decisions.

Gain back as a business owner with productivity tips to help you achieve more and work less.

Requirements

Interested in becoming a leader, within an organization. You could already have exposure to leadership or even be a business owner.

Description

Being a leader is hard. You're accountable for many different decisions in the day, rag from strategy, people, processes, and tools. Whether it's allocating resources and choosing between strat or tactical decisions, it's not easy to lead. is always moving quickly, too, where results are expected faster than ever before. With so much pressure placed on leaders, unfortunately, it's easy to forget, too, that many are not trained; they are often put into positions expected to sink or swim without support. Let's stop that.In this course, you will be armed with what you need to know to become a game-chag leader while remaining authentically you. Far too often, people in leadership positions struggle with pretending to be someone else - the person they are expected to be. As a result, they finish work exhausted because they are striving to be seen one way but cannot be themselves fully. I know, as I've been there. For almost 20 years, I've been building, managing, and leading teams across various industries. I've hired and led countless individuals, made strat decisions (both good and bad), and experienced a lot. I've also been fortunate to have been named a Manager of the Year, a Mover & Shaker in Customer Experience, a Thought Leader to Follow, leader of the winner of the Best Small Contact Center in the world, and a CEO, coach, speaker, and consultant.In this course, we're going to dive into what you need to know to become a game-chag leader. Specifically, you will learn how to:Set yourself up for success as a leader with the fundamentals of building a winning team.Become more productive as a leader so you can gain back, becoming better balanced.Decide which priorities, projects, and decisions need to be made, so you are working ON the business vs. just IN the business.Manage yourself better so that you don't burn out and lose motivation while on the leadership path.Join me as we work together to help you become the game-chag leader you want in your team or business, and achieve the results and impact you know are possible. It's to go all-in on you.

Overview

Section 1: Introduction

Lecture 1 Course Overview

Section 2: Leadership Essentials

Lecture 2 1.1 - Your First 90 Days

Lecture 3 1.2 - Creating A Vision

Lecture 4 1.3 - Setting Priorities & Goals

Lecture 5 1.4 - Developing the Roadmap

Lecture 6 1.5 - Improving Productivity

Lecture 7 1.6 - Audit

Section 3: Managing Your Leadership Career

Lecture 8 2.1 - Leadership Expectations

Lecture 9 2.2 - Managing Email

Lecture 10 2.3 - Managing Yourself

Lecture 11 2.4 - Managing Stress

Lecture 12 2.5 - Working 'ON' vs. 'IN' The Business

Lecture 13 2.6 - Dealing With Firefighting and Toxic Cultures

Section 4: Managing Your Operations Effectively

Lecture 14 3.1 - Recruiting Essentials

Lecture 15 3.2 - Meeting Effectiveness

Lecture 16 3.3 - Eliminating Waste

Lecture 17 3.4 - RACI Matrix

Lecture 18 3.5 - The Plus One Customer Service Approach

Lecture 19 3.6 - Making A Business Case

Section 5: Managing the Employee Experience

Lecture 20 4.1 - Employee Engagement

Lecture 21 4.2 - Celebrating Successes

Lecture 22 4.3 - Capturing Feedback

Lecture 23 4.4 - Employee Experience

Section 6: Managing and Leading People

Lecture 24 5.1 - Leveraging Performance

Lecture 25 5.2 - Powerful 1:1's

Lecture 26 5.3 - 4 Types of Conversations

Lecture 27 5.4 - Performance Management

Lecture 28 5.5 - Strong Teams

Lecture 29 5.6 - Tough Choices

Section 7: Wrapping It Up

Lecture 30 Conclusion

Entrepreneurs who want to become stronger leaders who don't want to fake it till they make it.,Someone just promoted to being a leader.,Small business owners who want to create a great employee culture.

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