Learn how to leverage logistics operations within the context of the customer, value creation, and competitiveness.

The emergence of logistics has been dependent on the development of a cross-functional model of the organization, and on an understanding of the need to integrate business processes across the supply network. While its maturity as a discipline in its own right is still far from complete, it is time to take a current and fresh look at logistics management. Competitive advantage in tomorrow's world will come from responding to end-customers better than the competition. Logistics plays a vital role in this response.

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