True leadership is not about telling people what to do, it's about equipping people so that they know what to do for themselves and actually want to do the most useful and productive things. In this series of videos, we look at exceptional leadership in action, across several different organizations, starting with the strategies to create and build vision and values into the culture. Successful organizations are depicted as case study examples of a passion for service excellence and strategies for recognition and feedback. Leaders who strive for excellence will want their organizations to be known as an ‘employer of choice’.

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