Windows Computer Basics for End Users and Helpdesk Staff
English | 30mins | Video 720p
This course assumes that you have some previous knowledge on how to use a computer and covers the basic IT issues that can come up in a company on a daily basis, assuming your PC is running Windows XP, 7 or 10, covering everything from installing missing printers to troubleshooting problems with email messages. Some examples of included modules are as follows:
What you'll learn If you are an end user, how to fix the most common issues with your office PC that would normally require contacting IT support If you work on a helpdesk, how to fix the most common issues that end users usually contact you about A quick overview into GDPR and how it affects you as an end user How to setup network printer objects yourself How to correctly setup your monitors so they are the correct way around when moving your mouse Homepage: https://www.udemy.com/course/it-basics-for-end-users-and-helpdesk-staff/ 
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