What you'll learn Introduction Useful for work and interviews Support project real time incidents part1 Useful for work and interviews Support project real time incidents part2 Useful for work and interviews Support project real time incidents part3 Useful for work and interviews Support project real time incidents part4 must knew support ticketing tool statuses in real time for all modules must knew support ticketing tool difference between parent and child scenarios Types of service level agreement and what sla? Real TIME interview question support responsibilities in sap or s4 hana all Real time must learn support daily incident summary report and depth learning 18 sample incident tickets with integrations Conclusion 
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