Implementation planning happens at the end of the initial UCD cycle. First, you observe users, and then you create an experience map to extract pain points, goals, and personas. This gives you the information needed to do ideation exercises. After ideation, bring things back to reality by creating scenarios, which you use to build a prototype UI for planning purposes. By investing time in these UCD activities, you'll enter the development phase of your project with a much better understanding of what you need to build to delight your users. Having a set of measurable goals and a prototype interface makes it easier to plan your implementation and set interim deliverables that you know will deliver value to your users.

Topics include:
* Utilizing user-centered design (UCD) artifacts
* Creating an implementation plan
* Creating a story map
* Laying out the interface
* Prioritizing items on the story map
* Setting metrics for story map items