What: Understanding your users' experience — behaviors, attitudes, and perceptions — helps you gain gain user empathy, see new opportunities for change, and prioritize product improvements. But: how do you gain that understanding? This 45-minute gives you an approach for 4 popular research methods so that you can truly understand your product's user experience.

Key lessons include:

• defining user experience research
• 3 core research goals
• 4 methods for capturing and sharing data
• FAQs like how to capture to feedback at different stages of product development

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