Last updated 1/2023MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 1.30 GB | Duration: 1h 46m
For independent hotels-resorts-inns-bed & breakfasts-vacation rentals What you'll learn Help you dete the type of hospitality property owner or manager you are Improve your organizational structure Ways to improve your customer service How to WOW your guests The new normal: What will your guests expect Requirements This program is for hospitality property owners & managers with the desire to improve their guests and employees experiece Post_COVID-19 Description Sustainability is regarded as the key to a successful hospitality property in the next decade. A sustainable recovery for hotels, resorts, bed and breakfasts and vacation rentals is a top concern for public and private sectors alike and has to be top of mind for property owners and managers.The “Guidelines to a Sustainable Recovery for Hotels Post-COVID-19” will not only help you enhance your guest’s experience but ensure they’ll want to return.This course includes:What Type of Hospitality Property Owner or Manager Are You? — Video #1.Improve Your Organizational Structure – Video #2.How to Improve Customer Service – Video #3.How to Give Your Marketing a Boost -Video #4.Using Social Media Platforms—Video #5.Ways You Can WOW Your Guests—Video #6.How to Get Ready for when Guests Come Back—Video #7.Reopening Hotels, Resorts, Bed and Breakfasts after COVID-19—Video #8.Post-Lockdown. What Will Your Guests Expect – Video #9.The Long-Term Future of the Hospitality Property Industry – Video #10Post-COVID-19 Action Plan WorkbookPost COVID-19 Action Plan MP3Post Covid-19 Action Plan Quiz With a Certificate of Completion When PassedThis course includes a step-by-step ten-part video series, with a workbook checklist and audio MP3s. It also includes a “Guidelines to a Sustainable Recovery for Hotels Post-COVID-19” quiz, to ensure you get the most out of this course.Don't Miss Your OpportunitySign Up Now! Overview Section 1: Introduction Lecture 1 What Type of Hospitality Property Owner or Manager Are You? Video Lecture 2 What Type of Hospitality Property Owner or Manager Are You? MP3 Lecture 3 Improve Your Organizational Structure Video Lecture 4 Improve Your Organizational Structure MP3 Lecture 5 How to Improve Customer Service Video Lecture 6 How to Improve Customer Service MP3 Lecture 7 How to Give Your Marketing a Boost Video Lecture 8 How to Give Your Marketing a Boost MP3 Lecture 9 Using Social Media Platforms Video Lecture 10 Using Social Media Platforms MP3 Lecture 11 Ways You Can WOW Your Guests Video Lecture 12 Ways You Can WOW Your Guests MP3 Lecture 13 How to Get Ready for when Guests Come Back Video Lecture 14 How to Get Ready for when Guests Come Back MP3 Lecture 15 Reopening Hotels-Resorts-Bed and Breakfasts after COVID-19 Video Lecture 16 Reopening Hotels-Resorts-Bed and Breakfasts after COVID-19 MP3 Lecture 17 Post-Lockdown-What Will Your Guests Expect Video Lecture 18 Post-Lockdown-What Will Your Guests Expect MP3 Lecture 19 The Long Term Future Of The Hospitality Property Industry Video Lecture 20 The Long Term Future Of The Hospitality Property Industry MP3 Lecture 21 What's Next... Video Lecture 22 What's Next... MP3 Lecture 23 Post COVID-19 Action Plan Workbook This course is designed for current and aspiring hotel, resort, inn, bed & breakfast, and vacational rental owners & managers HomePage:
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