Last updated 12/2022MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 892.94 MB | Duration: 1h 22m
Performance Management-How to Communicate Expectations and Hold Employees Accountable for Results What you'll learn Set and communicate clear expectations to your employees Confidently confront poor performance and non-compliant behavior Create a climate that brings out the best in your people Improve the performance and morale of your organization Know how to gain support from other leaders Requirements Experience as a leader or manager in a small to large company Description Many leaders, managers, and supervisors do a poor job of giving feedback or confronting problem performance or behavior. Doing so is challeg and it often seems easier to ignore or side-step sensitive issues hoping they’ll go away. Unfortunately they don’t. Problems fester and the difficult people who fail to meet expectations become a toxic influence on their coworkers and drag down the morale or performance of the majority. Therefore, developing the confidence and ability to have difficult conversations and offer honest feedback to poor perfog people is a necessary skill for any leader, supervisor or manager and a necessary ingredient for building a great organization. The purpose of this course is to teach you how. You'll learn how to set and communicate your expectations and then hold people accountable. You'll also learn a proven, 7-step strategy for giving feedback to difficult or non-compliant people. I'll illustrate these concepts with multiple case studies and scenarios that will help you learn and apply these strats to your current relationships with your employees.By watching this course on how to give feedback, you will be able to:Build trust and goodwillCreate a climate which brings out the best in peopleLearn best practices in managing peopleClarify "non-negotiables" in three critical areasSet clear performance expectations for individual employeesConfront and give feedback to poor perfog peopleGain support from other leaders Overview Section 1: Introduction to Performance Management Lecture 1 Introduction Lecture 2 All Course Handouts and Exercises Section 2: Performance Management: Setting the Stage Lecture 3 Getting the Most from this Course Lecture 4 Best Practices for Handling Difficult Employees Lecture 5 Case Study: The Frustrated Supervisor Section 3: Strats & Tools for Managing Difficult Employees Lecture 6 Setting Expectations Lecture 7 The Confronting Skill Lecture 8 Confronting Skill Reference Guide + Worksheet Lecture 9 Guidelines for Confronting Lecture 10 Reference Guide: Guidelines for Confronting Lecture 11 Progressive Discipline Section 4: Confronting Skill Scenarios Lecture 12 The Class Clown Lecture 13 The Tardy Employee Lecture 14 Talking Behind the Back Lecture 15 Harassment Scenario Lecture 16 Course Conclusion Lecture 17 Bonus Lecture Anyone who manages or supervises people,Owners of small business,Leaders who have to deal with difficult employees HomePage:
TO MAC USERS: If RAR password doesn't work, use this archive program:
RAR Expander 0.8.5 Beta 4 and extract password protected files without error.
TO WIN USERS: If RAR password doesn't work, use this archive program:
Latest Winrar and extract password protected files without error.