Published 12/2022MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 609.41 MB | Duration: 1h 24m

Learning how to recognize conflict, what conflict does, and how to resolve interpersonal conflictit

What you'll learn

Learn how to recognize conflict in its early stages

Learn what damage conflict can do to a business

Learn what damage conflict can do to an individual

Learn what is needed for a successful negotiation

Requirements

While having a fundamental knowledge of human communication is helpful it is not necessary

Understanding a little of human psychology would be a benefit

Description

This course is designed to provide the student with the tools necessary to understand conflict between people. In it I define what conflict is. I lay out the groundwork for what often causes conflict. I discuss the affect, or impact, that unresolved conflict can have on the workforce and also the damage it can do to the individual.I talk about some of the basic approaches to deal with conflict management and also discuss some key factors for negotiation. This includes some of the psychological matters that must be consider when dealing with conflict. I also discuss what some people consider to be the most effective method of resolving conflict and also the least effective.If you are working with a small group or trying to convince your bosses to go along with your ideas, this is a valuable tool for you. All of us spend our attempting to convince another person that we have valid opinions. It is part and parcel of everyday life, and the better equipped we are to communicate what is important to us, the easier it becomes for us to co-exist with others.Not everything has to be an argument, not everything has to be a fight, it is ok to compromise, it is ok to negotiate, and it is possible to learn how to do it, if we know how to deal with conflicts.

Overview

Section 1: Introduction

Lecture 1 Introduction

Section 2: Lesson 1 - Definition of conflict and other terms

Lecture 2 Definitions, so we're all on the same page

Section 3: Lesson 2 - Effects of conflict on the workforce

Lecture 3 Affects of unresolved conflict on the workforce

Section 4: Lecture 3 - Affects of conflict on the individual

Lecture 4 Affects of conflict on the individual

Section 5: Lesson 4 - Conflict Management Techniques

Lecture 5 Approaches to Conflict Management

Section 6: Lesson 5 - Negotiation Factors

Lecture 6 What goes into a negotiation

Section 7: Lesson 6 - Most Effective Methods of Conflict Resolution

Lecture 7 Lesson 6 - Most Effective vs Least Effective Method

Section 8: Lesson 7 - In Conclusion

Lecture 8 Thank you for joining me, and in conclusion

People either in management or those wishing to enter management,The course will also be helpful for those involved in any type of group or team projects

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