Published 12/2022MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 712.12 MB | Duration: 1h 34m
An action guide to investigating employee issues including discrimination, harassment, theft and others (HR) What you'll learn Address immediate investigation needs. How to investigate common workforce issues like harassment, discrimination, theft or threats and violence. Help you put the right policies and procedures in place for the future. How to conduct the investigation through a successful eight step approach. Learn about investigation pitfalls. Benefits of an effective investigation. Requirements Absolutely no prior experience necessary You should be eager to learn about Workplace Investigations Description *This course is eligible for 1.5 SHRM Professional Development Credits - The SHRM Activity ID will be messaged to you the following business day after successfully completing all course sections and passing all quizzes.* Perhaps you have just become aware of a serious situation at your company and you are not sure how to handle it or you are an experienced investigator. This course is designed to help you address immediate investigation needs or help you put the right policies and procedures in place for the future. You will learn the benefits of an effective investigation, how to conduct the investigation through a successful eight-step approach. You will also learn about investigation pitfalls and how to investigate common workforce issues like harassment, discrimination, theft or threats and violence. Additionally, you will get some able documents such as an intake/complaint form, credibility assessment form, documentation and evidence checklist, a standardized investigative report, an investigation memo for when you need to do interviews, and some quick reference job aids such as the investigation step list and investigation pitfalls. You will also learn when you need legal counsel involved and how to protect your employees and also the company. The course is broken into nine sections:Section I – The benefits of an effective investigationSection II – Getting your investigation startedSection III – Gathering information and interviewsSection IV – Making and documenting decisions & conclusionsSpecial InvestigationsSection V – DiscriminationSection VI – HarassmentSection VII – TheftSection VIII – Threats and violenceSection IX - Alcohol and DrugsNo matter your skill level, learn the basics or advanced techniques now Overview Section 1: Introduction Lecture 1 Course Introduction Lecture 2 Course Layout, Orientation and Sections Lecture 3 The Benefits of an Effective Investigation Lecture 4 Critical Steps to an Investigation Lecture 5 Avoiding Costly Investigation Errors Section 2: Investigation Steps Lecture 6 Discovering Workplace Problems Lecture 7 Deciding Whether to Investigate Lecture 8 Take Immediate Action if Neccesary Lecture 9 Choosing an Investigator Lecture 10 Planning the Investigation Lecture 11 Getting Started Right Away Section 3: Conducting Interviews Lecture 12 Conducting Interviews Lecture 13 Interviewing the Complaining Employee Lecture 14 Interviewing the Complaining Employee - Sample Questions Lecture 15 Interviewing the Accused Employee Lecture 16 Interviewing the Accused Employee - Sample Questions Lecture 17 Interviewing Witnesses Lecture 18 Interviewing Witnesses - Sample Questions Lecture 19 Gathering Evidence Section 4: Documentation and Taking Action Based on Your Investigation Lecture 20 Making and Documenting Decisions and Conclusions Lecture 21 Was a Company Policy Violated OR Did any Misconduct Occur? Lecture 22 Taking Action Lecture 23 Investigation Performance Flow Map Lecture 24 Documenting Your Decision and Following Up Section 5: Investigating Discrimination Lecture 25 Investigating Discrimination Lecture 26 Case Study #1 Lecture 27 Case Study #2 Section 6: Investigating Harassment Lecture 28 Investigating Harassment Lecture 29 Case Study #1 Lecture 30 Case Study #2 Lecture 31 Case Study #3 Section 7: Investigating Theft Lecture 32 Investigating Theft Lecture 33 Case Study #1 Lecture 34 Case Study #2 Lecture 35 Case Study #3 Section 8: Investigating Threats and Violence Lecture 36 Investigating Threats and Violence Lecture 37 Case Study #1 Lecture 38 Case Study #2 Section 9: Drug and Alcohol Abuse Lecture 39 Drug and Alcohol Abuse Lecture 40 Case Study #1 Lecture 41 Case Study #2 Section 10: Bonus: Investigation Job Aids Lecture 42 Investigation Job Aids Section 11: Conclusion Lecture 43 Conclusion HR professionals,Compliance,Business Leaders,Human Resources,Managers,Supervisors,Team Leads HomePage:
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