https://fluentsupport.com/

Fluent Support Pro is a helpdesk and customer support ticketing plugin for WordPress. Product-based support, user’s info, automated reply, performance tracking – Fluent Support has everything you can imagine inside a helpdesk system for WordPress!

Changelog

* Added - Trigger Fluent CRM automation within workflow (Pro)

* Added - Agent feedback in ticket response (Pro)

* Added - Agent permission for save response as draft

* Added - New shortcode for agent title signature in the inbox settings

* Added - Custom registration field using hooks

* Fixed - Agent can assign ticket without permission

* Fixed - The time duration displayed for ticket creation and response creation is inconsistent

* Fixed - Open a new thread in email for every response created

* Fixed - Translation issue

* MySQL orderby security issue fixed