It allows your customers to track the orders placed on your e-commerce. How I can benefit from it: You will improve the quality of your customer service by offering transparency and professionalism; You will reduce the workload of your customer service by offering an automatic tracking of orders so as to decrease the number of phone calls or emails related to the orders status; You will loyalize your customers by offering them a complete overview of their orders, shipping times, estimated delivery, etc.
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