At ThemeAvenue, we love our clients. We were looking for a support / ticketing plugin to add to our current WordPress support site in order to provide premium support to our buyers.
We tried a lot of plugins, spent hours looking for the perfect one, but in the end we didn't find it.
Therefore, we deided to develop our own, perfect support WordPress plugin.
The support plugin had to be simple, support multiple agents, be seamlessly integrated to any WordPress theme and be flexible to adapt to different business types. Optionnaly, as we work with Envato marketplaces, the plugin had to be able to check Envato purchases.