Discover how you can build meaningful rapport, set yourself up for visibility and success, manage up when you don’t click, develop executive presence, and cross-train within a team to better serve the organization.
Topics include:

Understanding the four key business relationships
Building relationships in person and virtually
Supporting your manager’s objectives
Articulating your needs to your manager
Managing up
Communicating with difficult team members
Resolving cross-department conflict
Identifying mentors and sponsors
Making first impressions with executives

Introduction
Welcome
Using the exercise files
1. Overview of Building Relationships
Understanding your four key relationships
Investing in the whole person
Building relationships in person and virtually
Creating a personal board of directors
2. Building a Relationship with Your Manager
Discovering and supporting your manager’s objectives
Articulating your needs
Determining the best way to communicate
Seeking mentorship and stretch assignments
Setting appropriate boundaries
Managing up when you don’t click
3. Building a Relationship with Your Team
Performing a SWOT analysis of your team
Creating a team communication contract
Leading without authority
Connecting with difficult team members
Turning team conflict into opportunities
4. Building a Relationship with Other Departments
Understanding your organization
Building a strategy to engage other departments
Identifying mentors and sponsors
Building consensus around your projects
Resolving cross-department conflict
5. Building a Relationship with Executives
Understanding your executives
Making a first impression
Developing executive presence
Making your boss a hero
Conclusion
Next steps