Master the skills of business etiquette to become a poised and refined professional What you'll learn Cultivate a strong personal brand that aligns with your career goals How to make a great first impression Understand why eye contact is important Learn the difference between etiquette and manners Remember people’s names with ease Why you need a 5-second elevator statement Learn the proper way to present and receive business cards Improve your handshake Deal with international customers and colleagues with respect Have the best small talk in the room Ways to put people at ease Introduce yourself in a memorable way to make a lasting impression Much much more Requirements No previous equipment or experience is needed Having some examples in mind of situations where you'd like to try these techniques would be helpful A willingness to learn!
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