Oreilly - ITIL Lifecycle Essentials - Your essential guide for the ITIL Foundation exam and beyond
by Claire Agutter | Released October 2018 | ISBN: None
This text covers everything you need for the entry-level ITIL Foundation course, providing candidates with a solid grounding in the key elements, concepts and terminology used in the ITIL service lifecycle. However, it also goes beyond this in providing practical guidance for when newly qualified practitioners enter the real world. Show and hide more
- ITIL Lifecycle Essentials - Foreword 00:04:31
- ITIL Lifecycle Essentials - Chapter 1 00:32:56
- ITIL Lifecycle Essentials - Chapter 2 00:15:36
- ITIL Lifecycle Essentials - Chapter 3 00:15:36
- ITIL Lifecycle Essentials - Chapter 4 00:56:42
- ITIL Lifecycle Essentials - Chapter 5 1:49:04
- ITIL Lifecycle Essentials - Chapter 6 1:33:40
- ITIL Lifecycle Essentials - Chapter 7 1:49:41
- ITIL Lifecycle Essentials - Chapter 8 00:23:56
- ITIL Lifecycle Essentials - Chapter 9 00:10:02
- ITIL Lifecycle Essentials - Chapter 10 00:04:21
- ITIL Lifecycle Essentials - Chapter 11 00:08:10
- ITIL Lifecycle Essentials - Further reading 00:01:55
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