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Lynda - Office 365 for Administrators: Supporting Users Part 1 - 640811
Lynda - Office 365 for Administrators: Supporting Users Part 1
Transitioning your company to Office 365? This course provides Level 1 IT administrators with an overview of the most common end-user support requests related to Office 365. Get a quick recap of Office basics, including the features of Word, Excel, PowerPoint, Outlook, Skype, OneDrive, SharePoint, OneNote, Access, Delve, Yammer, Publisher, Sway, and Power BI. Find out how to troubleshoot common account and permissions issues and repair broken apps. Plus, learn how to make sure files are synced correctly between a user's desktop and the cloud. Microsoft solutions expert Sharon Bennett will make sure you have the answers to your users' most frequent questions—before they even ask.


Table of Contents

  • Introduction
  • 1. Get Users Started
  • 2. Word and PowerPoint
  • 3. Excel, Power BI, and Access
  • 4. Outlook, Skype, and OneNote
  • 5. Visio, Project, and Planner
  • 6. OneDrive and SharePoint
  • 7. Delve and Yammer
  • 8. Publisher, Sway, and Office 365
  • 9. Fix Synchronization Problems
  • Conclusion
  • Lynda - Office 365 for Administrators: Supporting Users Part 1


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