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Lynda - Learning to Be Assertive
Categories: Tutorials
Lynda - Learning to Be Assertive - 175640
Lynda - Learning to Be Assertive
We all get frustrated when we feel taken advantage of, or alternatively, respond too aggressively when we feel provoked or trapped. Overcome these knee-jerk responses by learning how to be assertive. This course reveals what assertiveness really means, and how it is different from aggression, and outlines specific techniques you can use to respond to challenging situations and difficult people.


Table of Contents

  • Introduction
  • 1. Understanding Assertiveness
  • 2. Responding to Challenges
  • Conclusion

    • Lynda - Learning to Be Assertive


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