Categories: Tutorials
Lynda - Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting
Help desk administrators often find themselves answering the same kinds of questions from end users on a regular basis. In this course, review information that can help empower end users to solve beginner-level IT issues. Explore tips for setting up and configuring mobile devices, setting up Wi-Fi, and dealing with malware and other security threats. Plus, the course covers power management tools and best practices, basic troubleshooting strategies, and more.
Table of Contents
TO MAC USERS: If RAR password doesn't work, use this archive program:
RAR Expander 0.8.5 Beta 4 and extract password protected files without error.
TO WIN USERS: If RAR password doesn't work, use this archive program:
Latest Winrar and extract password protected files without error.
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