by Kelly Buchnat | Publisher: Intellezy | Release Date: September 2016 | ISBN: 003161CWORKS

This course is designed to teach students the basics of Microsoft Outlook 2016 and help them gain familiarity with the Outlook environment and basic functionality. Students will learn the basics of email, how to use the Help feature, how to create and send messages, and how to work with attachments. Students will also learn organizational techniques through the use of folders, views, categories, flags, and searching. Students will review printing options and automatic replies. Additionally, students will learn contact creation and management, calendar use and management, creating appointments and meetings, task and note creation and management, message options, and email signatures.

1. Introduction
   • Introduction 00:01:16
2. Introduction to Microsoft Outlook
   • What is Outlook? 00:02:36
   • Basics of Email Etiquette 00:03:14
   • Opening Outlook 00:02:32
   • Identifying Outlook Components 00:04:36
   • Exploring the Outlook Interface 00:13:50
   • Using the Ribbon 00:09:26
   • Accessing Help 00:04:36
   • Opening Messages 00:08:09
3. Creating and Sending Messages
   • Creating a Basic Email 00:08:27
   • Formatting an Email Message 00:11:22
   • Responding to Emails 00:06:19
   • Marking Importance and Sensitivity 00:06:58
   • Attaching Files to Messages 00:09:25
   • Working with Attachments 00:06:17
   • Attaching Contacts and Messages 00:08:15
   • Proofing Emails 00:12:05
4. Organizing Mail with Folders
   • Understanding Default Folders 00:08:01
   • Organizing with Folders 00:13:31
   • Working with Favorites 00:05:57
   • Working with Clutter 00:04:01
5. Managing and Organizing the Outlook Mailbox
   • Adjusting Reading Options 00:08:29
   • Using Conversation View 00:05:01
   • Sorting and Filtering Messages 00:07:23
   • Organizing Emails with Color Categories 00:09:55
   • Using Follow Up Flags 00:10:44
   • Searching for Messages 00:04:48
   • Printing Messages 00:05:30
   • Deleting and Recovering Messages 00:06:58
6. Managing People and Contacts
   • Creating and Editing Contacts 00:07:06
   • Adjusting Contact Views 00:08:16
   • Creating and Working with Contact Groups 00:07:56
   • Adding Contacts from Meetings and Messages 00:04:16
   • Categorizing, Filtering, and Searching Contacts 00:10:30
7. Managing the Calendar
   • Exploring the Calendar 00:11:19
   • Creating and Editing Appointments 00:11:03
   • Creating a Meeting 00:09:19
   • Managing Meeting Responses 00:10:10
   • Editing and Canceling Meetings 00:09:05
   • Creating Calendar Groups 00:02:58
8. Managing Tasks and Notes
   • Exploring Tasks 00:06:43
   • Creating Tasks 00:06:10
   • Updating and Completing Tasks 00:05:59
   • Working with Notes 00:05:50
9. Increasing Efficiency with Outlook
   • Replying to Messages with Features 00:06:24
   • Recalling and Resending Messages 00:06:14
   • Creating and Using Email Signatures 00:08:18
   • Automating with Quick Steps 00:09:54
10. Conclusion
    • Course Recap 00:00:25



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