by Ed McCrae | Publisher: Intellezy | Release Date: September 2016 | ISBN: 003131CWORKS

This course is designed to teach students the basics of Microsoft Outlook 2013 and help them gain familiarity with the Outlook environment and basic functionality. Students will learn the basics of email, how to use the Help feature, how to create and send messages, and how to work with attachments. Students will also learn organizational techniques through the use of folders, views, categories, flags, and searching. Additionally, students will review printing options, automatic replies, contact creation and management, calendar use and management, task and note creation and management, message options, and email signatures.

1. Introduction
   • Introduction 00:00:47
2. Introduction to Microsoft Outlook
   • What is Outlook? 00:01:55
   • Understanding the Components of an Email Address 00:00:52
   • Basics of Email Etiquette 00:01:25
   • Understanding Outlook Components 00:04:28
   • Using the Ribbon and Contextual Tabs 00:03:22
   • Opening Messages 00:02:01
   • Accessing Help 00:02:29
3. Creating and Sending Messages
   • Creating a Basic Email 00:02:05
   • Addressing Emails 00:01:43
   • Understanding Mail Specific Ribbon Tabs 00:01:51
   • Formatting an Email Message 00:04:52
   • Marking Importance and Sensitivity 00:01:19
   • Replying to and Forwarding Emails 00:02:41
   • Attaching Files and Items to Messages 00:02:17
   • Working with Attachments 00:01:33
   • Proofing Emails 00:01:39
   • Translating Email Text 00:01:32
4. Organizing a Mailbox with Folders
   • Understanding Outlook Folders 00:01:28
   • Basics of Navigating and Using Folders 00:03:06
   • Organizing with Folders 00:03:07
   • Creating and Editing Favorites 00:01:34
5. Managing and Organizing the Outlook Mailbox
   • Adjusting Reading Options 00:02:55
   • Using Conversation View 00:02:24
   • Modifying Arrangement Options 00:01:53
   • Organizing Emails with Color Categories 00:03:43
   • Organizing Emails with Flags 00:03:59
   • Understanding the Basics of Sorting Emails 00:03:16
   • Searching for Messages 00:01:38
   • Using the Search Tools Tab 00:01:59
   • Printing Messages 00:02:55
   • Deleting and Recovering Messages 00:01:52
   • Using Automatic Replies 00:03:25
6. Managing People and Contacts
   • Creating and Editing Contacts 00:03:18
   • Adjusting Contact Views 00:02:06
   • Creating and Editing Contact Groups 00:02:49
   • Adding Contacts from Meetings and Messages 00:01:35
   • Categorizing and Filtering Contacts 00:02:58
7. Managing the Calendar
   • Calendar Overview 00:01:35
   • Exploring Calendar Views 00:02:15
   • Creating Appointments 00:02:56
   • Creating Calendar Groups 00:03:02
   • Creating Meetings 00:03:04
   • Managing Meetings 00:01:24
   • Editing Meetings 00:01:16
8. Managing Tasks and Notes
   • Working with Tasks 00:01:13
   • Creating and Updating Tasks 00:02:27
   • Assigning Tasks 00:02:03
   • Working with Notes 00:02:11
9. Increasing Efficiency with Outlook
   • Message Reply Options 00:01:58
   • Recalling and Resending Messages 00:01:48
   • Creating an Email Signature 00:02:04
   • Using Email Signatures 00:02:03
   • Basics of Automating Outlook with Quicksteps 00:02:38
10. Conclusion
    • Course Recap 00:00:47