by Carmen Medina, Lois Kelly | Publisher: O'Reilly Media, Inc. | Release Date: October 2015 | ISBN: 9781491931981

No matter what your role is in an organization, creating change and introducing new ideas can be messy, unpredictable, and extremely difficult. In this video, Lois Kelly and Carmen Medina, authors of Rebels at Work, share practical techniques and useful insights that will help you take action and successfully overcome organizational and personal resistance to change.Get unstuck and get your head into the gameUnderstand the organization's culture and how it worksDiagnose what's really holding the organization back from actingFind supporters and learn how to harness their collective wisdom and energyCreate an effective in-house word-of-mouth campaign to sell your ideasMaster techniques for presenting your ideas that will maximize your prospects for successManage and respond to common objectionsKnow how to assess when it's time to quit—or time to push harderRecover and learn from setbacks and failuresThe video features in-depth interviews with thought-leaders on topics ranging from anger to resilience, including: Peter Vander Auwera, co-founder of Innotribe, SWIFT's innovation initiative, and founder of Corporate Rebels United.Brice Challamel, author, entrepreneur, expert in innovation management.Jeffrey Davis, author, founder of Tracking Wonder, and expert in how creatives flourish in times of challenge and change.Maria DeCarvalho, executive coach focused on helping courageous leaders grow their minds, hearts and souls.Paul Furey, psychologist specializing in teaching people how to have the real conversations that solve business problems.Adam Grant, the top rated teacher at The Wharton School, author, and one of the world's 25 most influential management thinkers.Paula Prober, counselor and teacher, specializing in gifted adultsMaria Sirois, inspirational speaker, author and psychologist with deep expertise in resilience and positive psychology.Linda Stroh, author and professor emeritus, Loyola University, Chicago.Tenneson Woolf, facilitator, workshop leader, speaker and writer.Lois Kelly, an author and marketing strategist, counsels executives and creative teams in large corporations such as FedEx, SAP, HP, Fidelity Investments, Dunkin' Donuts, TJ Maxx, SAS Institute, USAA, Sapient, and many others.Carmen Medina was one of the highest-ranking women at the Central Intelligence Agency during 32 years of service. She now works with Deloitte Consulting, helping consultants become innovative and independent thinkers.

1. Part I: Welcome to the Course
   • Introduction 00:05:01
2. Part II: Problem Solving
   • Spot Need 00:03:56
3. Part III: Fear
   • Face Worries 00:05:02
4. Part IV: Preparation
   • Develop Your Optimism and Positivity featuring Dr. Maria Sirois 00:19:15
   • Assess Thinking Styles: Yours and The Organization's 00:19:25
   • Earn Credibility and Trust featuring Dr. Linda Stroh 00:14:29
   • Know Your Organization featuring Dr. Adam M. Grant 00:23:25
   • Diagnose What's Really Holding The Organization Back from Acting featuring Maria DeCarvalho 00:48:38
5. Part V: Framing Ideas
   • Frame The Issue 00:11:26
6. Part VI: Enlist Support
   • Do It Together: Find Your 10% Supporters featuring Jeffrey Davis 00:24:05
   • Harness the Collective Wisdom and Energy of Your Supporters featuring Tenneson Woolf 00:20:31
   • Manage Your Boss featuring Dr. Adam M. Grant 00:17:37
7. Part VII: Communicate Like an Activist
   • Activate Supporters by Holding Amazing Brainstorming and Ideation Sessions 00:15:38
   • Create a Word of Mouth Marketing Campaign to Sell Your Idea Internally 00:14:52
8. Part VIII: Use Conflict Productively
   • Listen and Deliver Difficult Messages featuring Maria DeCarvalho 00:31:04
   • Manage Your Emotions and Anger featuring Dr. Paul Furey 00:26:38
   • Master the Meeting featuring Brice Challamel 00:39:07
   • Handle Common Objections 00:09:05
9. Part IX: Taking Stock of Progress
   • Reassess and Refine 00:06:01
10. Part X: Succeed or Quit
    • Should You Keep Going or Is It Time to Quit? 00:09:24
    • Recover and Learn from Setbacks and Failures featuring Peter Vander Auwera 00:23:06
11. Part XI: Parting Shots
    • Rebel Wisdom: Parting Shots 00:11:23



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