by Stone River eLearning | Publisher: Stone River eLearning | Release Date: March 2019 | ISBN: 1000000ESS0125

Emotional intelligence describes the ability to understand one"s own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985. With our Emotional Intelligence workshop your participants will gain a better understanding of self-management and self-awareness. This in turn will give them better insight and control over their actions and emotions. With a greater understanding of emotions participant"s will experience a positive impact on their professional and personal lives.

1. Getting Started
   • Emotional Intelligence 00:00:40
   • Getting Started 00:01:26
2. What is Emotional Intelligence
   • What is Emotional Intelligence 00:07:26
   • What is Emotional Intelligence Case Study 00:00:26
3. :Four Skills in Emotional Intelligence
   • Four Soft Skills in Emotional Intelligence 00:02:50
   • Four Soft Skills in Emotional Intelligence Case Study 00:00:33
4. Verbal Communication Skills
   • Verbal Communication Skills 00:03:42
   • Verbal Communication Skills Case Study 00:00:25
5. Non-Verbal Communication Skills
   • Non Verbal Communication Skills 00:02:06
   • Non Verbal Communication Skills Case Study 00:00:18
6. Social Management and Responsibility
   • Social Management and Responsibility 00:02:33
   • Social Management and Responsibility Case Study 00:00:29
7. Tools to Regulate Your Emotions
   • Tools to Regulate Your Emotions 00:02:47
   • Tools to Regulate Your Emotions Case Study 00:00:27
8. Gaining Control
   • Gaining Control 00:03:41
   • Gaining Control Case Study 00:00:28
9. :Business Practices (I)
   • Business Practices (I) 00:03:43
   • Business Practices (I) Case Study 00:00:40
10. :Business Practices (II)
    • Business Practices (II) 00:02:50
    • Business Practices (II) Case Study 00:00:30
11. Making an Impact
    • Making an Impact 00:04:34
    • Making an Impact Case Study 00:00:24
    • Closing 00:00:21