by Intellezy Team | Publisher: Intellezy | Release Date: May 2018 | ISBN: 04401BSEMAILETIQ

Email is an important tool in today's business world.  With its prevalence, it is imperative this tool is used professionally and properly.  This course helps students understand best practices for composing and responding to messages and offers tips to minimize common mistakes like missing attachments, wrong addressing and more.

1. Introduction
   • Introduction 00:01:15
2. Structuring an Email
   • Setting Up an Email 00:02:56
   • Composing an Email 00:03:12
3. Proper Style and Formatting
   • Writing Style 00:03:06
   • Formatting an Email 00:01:59
   • Proofing an Email 00:01:14
4. Responding to Emails
   • Replying 00:01:18
   • Forwarding 00:01:37
5. Conclusion
   • Course Recap 00:00:50