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Lynda - Business Etiquette: Phone, Email, and Text
Categories: Tutorials
Lynda - Business Etiquette: Phone, Email, and Text - 365216
Lynda - Business Etiquette: Phone, Email, and Text
Phone, email, or text? Learn what communication method to use when. Suzanna Kaye starts with email, explaining everything from setting up signatures to striking the right tone. She also explains how to best use autoresponders, acknowledge receipt of an email, and follow up on unanswered email. The lessons help viewers evaluate their own email communications, ensuring that the recipients won't misinterpret them in any way.


Table of Contents

  • Introduction
  • 1. Using Proper Etiquette in Emails
  • 2. Using Proper Etiquette in Text Messages
  • 3. Using Proper Etiquette with Written Communication
  • 4. Using Proper Etiquette on the Phone
  • Conclusion

    • Lynda - Business Etiquette: Phone, Email, and Text


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