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Lynda - Balanced Scorecard and Key Performance Indicators - 428726
Lynda - Balanced Scorecard and Key Performance Indicators
There's a critical link between an organization's goals and its performance metrics. A beautiful mission statement is nothing without specific, actionable measures that provide incentives to succeed. These actionable numeric measures are called key performance indicators (KPIs) and can be organized into a structure called the balanced scorecard. The scorecard helps you quantify business performance over time: weeks, months, quarters, or even years.


Table of Contents

  • Introduction
  • 1. Key Performance Indicators (KPIs)
  • 2. Balanced Scorecard Categories
  • 3. Mission Statements and Key Performance Indicators
  • 4. Performance Evaluation: You Get What You Measure
  • 5. Case Study: Key Performance Indicators in a Trucking Business
  • Conclusion
  • Lynda - Balanced Scorecard and Key Performance Indicators


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