Oreilly - Salesforce Certified Admin - A Practical Test Guide
by Eduonix | Publisher: Packt Publishing | Release Date: April 2019 | ISBN: 9781838640729
Learn to be a Salesforce Admin All-Star!About This VideoNo prior knowledge is required.The instructor really made the concepts easy to understand.In DetailThe author of the course is very excited to introduce to you the Salesforce Certified Admin: Practical Test Guide! This course is monstrous, maybe the biggest online course you will find on this subject! He has produced 15 hours of on-demand videos that are designed to prepare you for real-life scenarios while covering all topics tested on the Salesforce Admin (ADM201) certification exam. He forgot to mention! Most of the course is taught in the Lightning Interface - the new, component-based UI. So If you're not used to the UI, you will be after this course!After the course, you'll be able to:Set up a Developer SandboxNavigate the Admin Setup MenuExplain the differences between Lightning and Classic InterfaceImplement Security Model using profiles, roles, and sharing settingsDesign and Build Custom ApplicationsUnderstand field data typesExplain the Salesforce Data Model and understand object relationshipsCreate and Modify User Interface, using page layouts, record types, compact layouts, and Lightning PagesExplain how Sales and Service Cloud works, and what they encompassAutomate complex business scenarios using Workflow, Process Builder, Cloud Flow Designer, and Approval ProcessesManage Data by learning how to Import and Export Data using Data Import Wizard and Data LoaderReport and Analyze! Give your business users the metrics they need by building Reports and DashboardsManage and Understand the way your users communicate with customers with Activity Management If you're only taught how to add 1+1 and you're asked to add 2+2 on the test, you may not necessarily know how to. But if you're taught how to add any numbers together, the test will suddenly appear much easier! And of course, he wants to make sure you get value out of this course! So, what are you waiting?! Get the course NOW and become a Salesforce Certified Admin! All the code and supporting files for this course are available at: https://github.com/PacktPublishing/Salesforce-Certified-Admin---A-Practical-Test-GuideDownloading the example code for this course: You can download the example code files for all Packt video courses you have purchased from your account at http://www.PacktPub.com. If you purchased this course elsewhere, you can visit http://www.PacktPub.com/support and register to have the files e-mailed directly to you.
- Chapter 1 : Getting Started
- Introduction 00:01:08
- Setting up a Developer Sandbox 00:02:16
- Lightning UI Vs Classic 00:01:13
- Exploring the Setup Menu 00:02:50
- Creating Your First Application 00:03:06
- Homework 00:00:41
- Chapter 2 : Security
- Introduction 00:02:15
- Object Level Security 00:02:51
- Profiles 00:07:58
- Profile Examples 00:05:07
- Profile Recap 00:01:25
- Permission Set Screen Share 00:04:59
- Permission Set Examples 00:06:08
- Permission Set Recap 00:01:17
- Organization Wide Default Intro 00:02:44
- Exploring Organization Wide Default 00:02:59
- OWD Decision Making Process 00:01:48
- Organization Wide Default Exercise 1 00:04:43
- Organization Wide Default Exercise 2 00:01:54
- Organization Wide Default Recap 00:01:23
- Role Hierarchy 00:11:36
- Sharing Rules Intro 00:01:38
- Sharing Rules 00:04:16
- Manual Sharing 00:03:45
- Field Level Security 00:06:42
- Security Closing 00:03:02
- User Intro 00:00:30
- Creating a new user 00:03:38
- Editing Users 00:01:54
- Public Groups 00:01:41
- Chapter 3 : Objects and Relationships
- Intro to Objects, Fields, and Relationships 00:02:14
- Objects 00:03:36
- Create Custom Object 00:02:33
- Custom Tab 00:03:18
- Adding Custom Fields 00:05:15
- Adding Custom Fields pt. 2 00:03:26
- Adding Lookup Relationship 00:07:21
- Picklist 00:03:53
- Controlling Field 00:02:45
- Relationships Intro 00:05:59
- Lookup Relationship vs. Master Detail 00:03:00
- Master-Detail Relationship 00:10:00
- Juntion Objects 00:10:55
- Relationship Outro 00:01:39
- Creating a Parks and Recreation Data Model Intro 00:02:43
- Creating a Parks and Recreation Data Model Part 1 00:17:05
- Creating a Parks and Recreation Data Model Part 2 00:12:46
- Creating a Parks and Recreation Data Model Part 3 00:18:08
- Creating a Parks and Recreation Data Model Part 4 00:11:50
- Creating a Parks and Recreation Data Model Outro 00:01:05
- Chapter 4 : User Interface
- User Interface Intro 00:01:23
- Page Layouts 00:23:09
- Lightning Record Pages 00:09:14
- Search Layout 00:08:57
- Compact Layout 00:04:45
- Record Types 00:10:33
- Global and Quick Actions 00:05:13
- Additional UI Settings 00:00:36
- User Interface Outro 00:00:54
- Chapter 5 : Sales Cloud
- Sales Cloud Intro 00:00:58
- What is a Lead? 00:10:52
- Lead Assignment Rules 00:08:40
- Web to Lead 00:04:44
- Lead Status 00:02:42
- Lead Mapping 00:02:22
- Opportunity Management 00:05:57
- Campaign Management 00:07:46
- Campaign Influence 00:00:32
- Products and Pricebook 00:07:42
- Chapter 6 : Service Cloud
- Service Introduction 00:00:22
- The Service Console 00:04:27
- What is a Case 00:04:24
- Service Setup 00:02:52
- Case Assignment 00:03:46
- Email to Case 00:06:09
- Case Auto Response 00:03:23
- Case Escalation 00:03:04
- Web to Case 00:03:41
- Service Cloud Outro 00:00:35
- Chapter 7 : Tools of the Trade! Automation
- Automation Intro 00:01:08
- Validation Rules 00:27:59
- Workflow Rules 00:26:26
- Process Builder 00:51:32
- Approval Process Part 1 00:12:29
- Approval Process Part 2 00:14:58
- Flow Part 1 00:24:46
- Flow Part 2 00:13:27
- When to Use Automation Tool 00:05:46
- Formula Fields 00:37:35
- Parks and Recreation Automation Suite 1 00:30:55
- Parks and Recreation Automation Suite 2 00:22:25
- Parks and Recreation Automation Suite 3 00:12:37
- Parks and Recreation Automation Suite 4 00:15:37
- Chapter 8 : Bringing It In! Working with Data
- Data Management Intro and Import Wizard 00:02:21
- Data Import Wizard 00:10:50
- Data Import Wizard 2 00:06:51
- Data Loader 00:12:37
- Data Exporting and Considerations 00:02:06
- Duplicate and Matching Rules 00:14:27
- Chapter 9 : Collaboration - Activity and Chatter
- Collaboration Introduction 00:02:17
- Activities 00:10:50
- Activity Options 00:04:42
- Chatter 00:03:29
- Chapter 10 : Making Sense of Data! Building Reports and Dashboards
- Reports and Dashboards Introduction 00:01:56
- Reports 00:05:23
- Report Examples 00:20:57
- Report Formula Fields 00:03:58
- Matrix Reports 00:12:49
- Dashboards 00:10:50
- Reports and Dashboards Take Away 00:03:52
- Chapter 11 : The AppExchange & Mobile
- AppExchange Intro 00:02:00
- The AppExchange 00:08:50
- When to Use the AppExchange 00:02:37