Table of Contents

1. Introduction
   • Introduction 00:02:37
2. Introduction to Microsoft Outlook
   • What is Outlook? 00:08:28
   • Basics of Email Etiquette 00:04:04
   • Opening Outlook 00:02:50
   • Identifying Outlook Components 00:04:57
   • Exploring the Outlook Interface 00:08:32
   • Using the Ribbon 00:06:38
   • Opening Messages 00:04:01
   • Using Read Aloud 00:04:00
3. Creating and Sending Messages
   • Creating a Basic Email 00:05:30
   • Creating an Email Using Dictation 00:03:50
   • Formatting an Email Message 00:05:10
   • Mentioning in Outlook 00:03:47
   • Responding to Emails 00:03:28
   • Marking Importance and Sensitivity 00:03:54
   • Working with Attachments 00:05:18
   • Attaching Contacts and Messages 00:02:34
   • Proofing Emails 00:03:40
4. Organizing Mail with Folders
   • Understanding Outlook Folders 00:03:58
   • Organizing with Folders 00:03:25
   • Utilizing Focused Inbox 00:04:13
5. Managing and Organizing the Outlook Mailbox
   • Adjusting Reading Options 00:07:51
   • Using Conversation View 00:02:31
   • Filtering and Sorting Messages 00:03:54
   • Organizing Emails with Color Categories 00:06:03
   • Using Follow Up Flags 00:03:44
   • Searching for Messages 00:06:35
   • Printing Messages 00:05:18
   • Deleting and Recovering Messages 00:04:56
   • Using Automatic Replies 00:04:05
6. Managing People and Contacts
   • Creating and Editing Contacts 00:05:16
   • Adjusting Contact Views 00:05:12
   • Creating and Working with Contact Groups 00:07:15
   • Adding Contacts from Meetings and Messages 00:03:18
   • Categorizing, Filtering and Searching Contacts 00:04:10
7. Managing the Calendar
   • Exploring the Calendar 00:05:45
   • Creating and Editing Appointments 00:06:09
   • Using the Scheduling Assistant 00:03:55
   • Managing Meeting Responses 00:02:18
   • Changing and Adding Time Zones 00:02:40
   • Creating Calendar Groups 00:04:17
8. Managing Tasks and Notes
   • Creating and Updating Tasks 00:05:35
   • Assigning Tasks 00:03:36
   • Working with Notes 00:05:18
9. Increasing Efficiency with Outlook
   • Replying to Messages with Features 00:03:47
   • Recalling and Resending Messages 00:03:12
   • Creating and Using Email Signatures 00:04:04
   • Automating with Quick Steps 00:04:16
10. Conclusion
    • Course Recap 00:01:57