Video: .mp4 (1280x720, 30 fps(r)) | Audio: aac, 44100 Hz, 2ch | Size: 370 MB
Genre: eLearning Video | Duration: 14 lectures (29 mins) | Language: English
Learn about some of the unique challenges as well as the typical hardware & software found in clinical environments
What you'll learn Homepage: https://www.udemy.com/course/it-support-troubleshooting-tips-for-clinical-environments/
Various types of hardware & software typically found in clinical environments
Data protection with regards to GDPR and sensitive data
How infection control procedures apply to IT Support Technicians
Some real-world case studies on typical support tickets found in hospitals
Requirements
Some previous experience of using Windows 10 at an intermediate level, i.e. a home user
Description
Over this course, we'll be covering some of the unique aspects of working as an IT Support Technician within a clinical environment such as a hospital.
Topics covered include the following:
* Various types of hardware & software typically found in clinical environments
* Data protection with regards to GDPR and sensitive data
* How infection control procedures apply to IT Support Technicians
* Some tips on using Windows Compatibility Mode
Also included on this course as some real-world case studies relating to typical support tickets that you might encounter when working in a healthcare setting.
Who this course is for:
IT Support Technicians working in a healthcare environment
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