What you'll learn

Identify your stress management and resilience with strategies to develop resilience in yourself and others.
Examine your experience of emotions to improve well-being and organizational effectiveness.
Explore why you feel the way that you do in difficult situations and how your emotions impact upon your performance.
Determine how your emotional intelligence relates to your resilience.

Requirements

We all have emotions! You will need an open mind and a willingness to learn.
Anyone with an interest in understanding how to manage their emotions.
Anyone with the commitment to developing their ability to manage the emotional dimensions of life should be well placed to undertake this course.

Description

All of us work in a business environment that is constantly changing, is intense and is unrelenting. 

Your resilience refers to your ability to cope and adapt to crises or stressful situations. Emotional resilience refers to how you use your emotions to develop your capability to manage your resilience. 

More resilient managers are able to accept life changes and adapt to adversity without lasting difficulties, while less resilient managers have a much harder time with stress and change. 

Emotions are not about being soft and fluffy, they are vital in help you to make hard, direct management decisions. Emotional resilience can mean managing the emotions that you yourself experience or managing the emotions of those around you. Good emotional resilience enables you to increase productivity, improve morale, reduce absenteeism, retain your best people and improve team relations. 

In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you make better decisions. You'll receive all the information you need. You will be coached using loads of practical hints that you can use straight away. 

The course is made up of a series of lectures, quizzes and a series of interactive practical activities that involve some engagement with other people and some reflection. 

For example, by completing the Moods, Environments, Situations practical activity you will be able to identify what can help you and what can hinder you in your daily routines. A better awareness of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.

Once you are aware of the types of moods, environments and situations that trigger these responses, you can begin to prepare new responses to gain more of what helps and less of what hinders.

There are SIX practical activities included within the course that are designed to help you to develop your resilience and to manage stress. 

These are:

Moods, Environments, Situations

Assess your Stress Management

Assess your Flexibility

Understanding Stressful Situations

How your Work with Optimism

Learning Review

The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training.

PLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course. Emotional resilience cannot be developed by learning some techniques through watching a few video lectures. The course requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.

The course is being continually refined and updated to ensure it remains current and relevant.

Latest updates - May 2020
Who this course is for:

Anyone with a leadership position within an organization.
Anyone who experiences emotionally intense situations inside or outside of work.
Anyone with an interest in developing their ability to manage their emotions.
Anyone who wants to have a deeper understanding of themself and how to work better with other people.
Anyone with an interest in developing their resilience.

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