by Claire Agutter | Released October 2018 | ISBN: None

This pocket guide tells you exactly what you need to understand the key points required to pass the ITIL Foundation exam. Written for self-study candidates, ITIL community training delegates, itSMF/BCS members and V2 Foundation Certificate holders, who have yet to take an upgraded exam, this guide is fully aligned with the ITIL 2011 core volumes. Show and hide more

1. ITIL Foundation Essentials - Intro 00:00:17
2. ITIL Foundation Essentials - Chapter 1 00:01:15
3. ITIL Foundation Essentials - Chapter 2 00:00:27
4. ITIL Foundation Essentials - Chapter 3 00:00:27
5. ITIL Foundation Essentials - Chapter 4 00:01:32
6. ITIL Foundation Essentials - Chapter 5 00:03:35
7. ITIL Foundation Essentials - Chapter 6 00:02:16
8. ITIL Foundation Essentials - Chapter 7 00:01:44
9. ITIL Foundation Essentials - Chapter 8 00:02:35
10. ITIL Foundation Essentials - Chapter 9 00:08:52
11. ITIL Foundation Essentials - Chapter 10 00:10:29
12. ITIL Foundation Essentials - Chapter 11 00:25:25
13. ITIL Foundation Essentials - Chapter 12 00:20:25
14. ITIL Foundation Essentials - Chapter 13 00:25:26
15. ITIL Foundation Essentials - Chapter 14 00:08:11
16. ITIL Foundation Essentials - Chapter 15 00:03:46
17. ITIL Foundation Essentials - Chapter 16 00:01:30
18. ITIL Foundation Essentials - Chapter 17 00:00:50
19. ITIL Foundation Essentials - Chapter 18 00:00:35
20. ITIL Foundation Essentials - Chapter 19 00:00:35
21. ITIL Foundation Essentials - outro 00:00:21
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