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![Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance)](https://www.gfxtra31.com/uploads/posts/2021-01/16107260426001ba9a15e6d.jpg)
Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance)
178 pages | English | ISBN-10: 0750676841 | ISBN-13: 9780750676847
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