Lynda - Leading Change (2013)

Along the way, the course covers techniques that will increase the likelihood of your change succeeding, such as anticipating resistance, creating a compelling vision, and using emotional intelligence to build staff consensus.

https://www.lynda.com/Business-Skills-tutorials/Leading-Organizational-Change/133350-2.html

Table of Contents

Introduction

1. Understanding Change

2. Identifying the Need for Change

3. Building the Team

4. Designing the Change

5. Announcing the Initiative

6. Implementing and Maintaining the Change

Conclusion

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