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Oreilly - CompTIA A+ Certification (900 Series) - 300000006A0129
Oreilly - CompTIA A+ Certification (900 Series)
by Integrity Training | Publisher: Stone River eLearning | Release Date: December 2018 | ISBN: 300000006A0129


The CompTIA A+ certification course is a preparatory course for the CompTIA A+ certification exam. It is a vendor-neutral and internationally recognized certification which covers the fundamental concepts of an entry-level IT infrastructure. An A+ certified professional has the knowledge of installing, configuring and troubleshooting common personal computer systems. CompTIA A+ Certification training course covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues. It is a basic course that helps the candidates to establish their credentials in the field of IT troubleshooting and support.
  1. Course Introduction
    • Course Introduction 00:02:20
    • Introduction to Instructors - Sandra Batakis 00:01:08
    • Introduction to Instructors - Ken Mayer 00:01:14
  2. Section 01 - Configuring BIOS
    • Configuring BIOS 00:00:13
    • Firmware 00:02:02
    • Firmware Upgrades 00:00:46
    • The System BIOS 00:00:46
    • The POST 00:01:25
    • BIOS Configuration Options 00:04:03
    • BIOS Diagnostics 00:01:23
    • BIOS Monitoring Capabilities 00:01:30
    • BIOS Memory 00:01:00
    • BIOS Components 00:00:23
    • Monitoring Internal Components 00:04:45
    • Monitoring Internal Components (Cont.) 00:03:52
    • Demo - HWMonitor 00:05:00
    • Demo - SpeedFan 00:03:09
  3. Section 02 - Motherboards
    • Motherboards 00:00:18
    • Motherboard Sizes/Form Factors 00:02:29
    • Power Supplies 00:00:59
    • Cooling Systems 00:00:44
    • Common Computer Components 00:09:18
    • The Motherboard 00:01:26
    • RAM Slots 00:01:55
    • Integrated I/O Port Types 00:01:31
    • Chipsets 00:00:18
    • CMOS Battery 00:00:59
    • Live Demo - Replacing CMOS Battery 00:02:30
    • CPU Sockets 00:00:50
    • Intel CPU Socket Types 00:02:11
    • AMD CPU Socket Types 00:01:48
    • Cache 00:01:46
    • CPU Operational Characteristics 00:04:22
    • CPU Selection Factors 00:00:27
    • Cooling System Types 00:00:54
    • Cooling System Selection Factors 00:00:29
    • Live Demo - Cooling Method 00:01:09
  4. Section 03 - Expansion Slots
    • Expansion Slots 00:00:24
    • Expansion Cards 00:00:27
    • Expansion Slots 00:04:56
    • Riser Cards 00:00:19
    • Live Demo - Riser Card 00:02:05
    • Fan Connectors 00:00:23
    • Live Demo - Cooling Fins and a Fan 00:03:14
    • Live Demo - Processor Fan 00:01:14
    • Bus Speeds 00:00:45
    • Motherboard Power Connectors 00:00:47
    • Live Demo - Motherboard Power Connectors 00:01:00
    • Motherboard Selection Tips 00:01:16
    • Motherboard Installation Considerations 00:00:41
    • Live Demo - Motherboard 00:03:15
    • The CPU 00:04:18
    • The System Bus 00:01:30
    • Live Demo - Inside of the Computer 00:04:44
    • Live Demo - Bus Slots 00:01:25
    • Live Demo - Outside of the Computer 00:03:03
    • Live Demo - Outside of the Computer Part 2 00:01:00
    • Live Demo - Outside of the Computer (Cont.) 00:02:51
    • Live Demo - Outside of the Computer (Last Part) 00:01:18
  5. Section 04 - RAM Types and Features
    • RAM Types and Features 00:00:19
    • Memory 00:04:02
    • RAM Modules 00:00:45
    • Single-Sided and Double-Sided Memory 00:00:21
    • RAM Configurations 00:00:33
    • Types of RAM 00:03:47
    • ECC 00:01:27
    • Parity 00:01:09
    • RAM Characteristics 00:00:43
  6. Section 05 - Install and Configure PC Expansion Cards
    • Install and Configure PC Expansion Cards 00:00:23
    • Ports 00:01:18
    • Computer Connections 00:00:57
    • Serial Connections 00:02:45
    • Parallel Connections 00:00:45
    • USB Connections 00:03:14
    • IEEE 1394 and FireWire Connections 00:01:36
    • SCSI Connections 00:01:08
    • PATA Connections 00:01:00
    • SATA Connections 00:02:24
    • Display Cable and Connector Types 00:09:08
    • Audio/Video Connections 00:03:25
    • Comparing Analog and Digital Video 00:02:02
    • Wireless Device Connections 00:02:50
    • Front Panel Connectors 00:01:24
    • Live Demo - Serial Connectors 00:02:36
    • Live Demo - USB Connectors 00:01:45
    • Live Demo - FireWire Cable 00:03:03
    • Live Demo - SATA Cable 00:01:12
    • Live Demo - Identifying Video Adapter Types 00:03:25
    • Network | Firewire | Thunderbolt Cards - Installation 00:02:58
    • Modem Cards | Wireless Cards | TV Tuner Video Capture Cards 00:01:36
  7. Section 06 - Install and Configure Storage Devices
    • Install and Configure Storage Devices 00:00:21
    • Install and Configure Storage Devices (Cont.) 00:02:29
    • Storage Devices 00:12:23
    • Optical Drives 00:00:25
    • Optical Disks 00:02:11
    • Live Demo - Optical Drive Connections 00:01:29
    • Hard Drives 00:00:40
    • Types of Hard Drives 00:00:32
    • Magnetic Hard Disk Drive Speeds 00:02:27
    • Live Demo - Drive Identification 00:02:39
    • Solid State Storage 00:01:07
    • Types of Solid State Storage 00:05:56
    • Solid State | Flash Drives 00:01:57
    • Media Capacity 00:01:39
    • RAID Standards 00:04:29
    • Common RAID Types 00:01:01
    • Internal Storage Device Considerations 00:01:02
    • External Storage Device Considerations 00:00:18
    • Demo - Installing an Internal Storage Device 00:11:38
    • Tape Drives 00:01:13
  8. Section 07 - CPU's and Cooling Methods
    • CPU's and Cooling Methods 00:00:25
    • CPU Types and Characteristics 00:03:37
    • CPU Characteristics: Cooling Techniques 00:02:53
    • Demo - CPU - Z 00:03:46
    • Demo - Windows Task Manager 00:03:35
  9. Section 08 - PC Connection Interfaces
    • PC Connection Interfaces 00:00:28
    • Physical Connections: USB 00:05:49
    • Physical Connections: Firewire 00:00:35
    • Physical Connections: SATA 00:01:43
    • SATA Cables and Ports 00:02:43
    • Physical Connections: VGA 00:02:38
    • Physical Connections: HDMI 00:00:43
    • Physical Connections: DVI 00:05:29
    • Physical Connections: Thunderbolt 00:00:39
    • Physical Connections: Characteristics 00:01:57
    • Wireless Connections: Bluetooth 00:03:20
    • Wireless Connections: IR 00:00:45
    • Wireless Connections: NFC 00:02:02
  10. Section 09 - Power Supplies
    • Power Supplies 00:00:23
    • Power Supply Specifications 00:01:29
    • Power Supply Connections 00:02:57
    • Live Demo - Peripheral Power Connector 00:00:55
    • Power Supply Safety Recommendations 00:00:36
    • Selecting the Right Power Supply 00:00:24
    • Live Demo - Modern Power Supply 00:03:35
    • Live Demo - Modern Power Supply (Cont.) 00:03:05
    • Live Demo - Legacy Power Supply 00:01:42
    • Live Demo - Legacy Power Supply (Cont.) 00:00:56
  11. Section 10 - Custom Computer Specifications
    • Custom Computer Specifications 00:00:26
    • What is a Standard Client? 00:02:13
    • Client Requirements 00:01:28
    • Virtualization Workstation 00:03:35
    • Virtualization Workstation Requirements 00:02:27
    • Media Design Workstations 00:00:40
    • Media Design Workstation Requirements 00:02:14
    • Audio/Video Editing Workstations 00:00:42
    • Audio/Video Editing Hardware Requirements 00:00:53
    • Gaming PCs 00:00:42
    • Gaming PC Requirements 00:01:03
    • Home Theater PC 00:00:31
    • Home Theater PC Requirements 00:01:09
    • Home Server PC 00:00:39
    • Home Server Requirements 00:02:19
  12. Section 11 - Installing Displays
    • Installing Displays 00:00:12
    • Display Device Types 00:06:29
    • Display Device Settings and Features 00:08:09
    • Device Drivers 00:01:50
    • Display Device Selection Tips 00:00:50
    • Display Device Installation Considerations 00:00:47
    • Demo - Configuring Display Devices 00:02:11
    • Backlighting 00:01:35
    • Monitor Panel Types 00:02:40
    • Plasma Display 00:01:31
    • OLED (Organic Light -emitting Diode) 00:01:16
    • Multiple Displays 00:02:45
    • Display Terminology 00:01:40
  13. Section 12 - PC Connectors
    • PC Connectors 00:00:17
    • DVI to HDMI 00:02:33
    • USB Ports 00:06:25
    • USB Ports | Power 00:01:39
    • USB Cables 00:01:00
    • USB to Ethernet 00:00:53
  14. Section 13 - Installing Peripheral
    • Installing Peripheral 00:00:23
    • Standard Input Device Types 00:03:45
    • Biometric Input Device Types 00:01:34
    • Specialized Input Device Types 00:01:40
    • KVM Switches 00:01:29
    • Input Device Selection Tips 00:01:12
    • Input Device Installation Considerations 00:00:30
    • Demo - Configuring Input Devices 00:06:06
    • Expansion Card Types 00:03:50
    • Card Selection Tips 00:02:19
    • Card Installation Considerations 00:02:43
    • Expansion Card Configuration 00:02:31
    • Multimedia Devices 00:00:17
    • Common Multimedia Devices 00:04:51
    • Multimedia Device Selection Tips 00:02:29
    • Multimedia Device Installation Considerations 00:01:47
    • Multimedia Device Configuration 00:02:04
  15. Section 14 - Installing Multifunction Devices and SOHO Networks
    • Installing Multifunction Devices and SOHO Networks 00:00:34
    • SOHO Networks 00:02:20
    • Firewalls and SOHO Networks 00:06:03
    • DMZs 00:03:05
    • NAT Implementations 00:05:18
    • WPS 00:02:19
    • Basic QoS 00:06:39
    • 802.11 Wireless Standards 00:03:54
    • WAPs 00:02:02
    • SSID 00:01:08
    • Encryption 00:01:18
    • Wireless Encryption Types 00:02:40
    • Router Settings and Configurations 00:01:52
    • Live Demo - Configure Router 00:02:33
    • Common SOHO Security Methods 00:01:55
    • Wireless Security 00:01:45
    • SOHO Wireless Security Methods 00:00:29
    • Wireless Client Configuration Options 00:01:11
  16. Section 15 - Printer Technologies
    • Printer Technologies 00:00:21
    • Printers 00:01:04
    • An MFD 00:00:54
    • Laser Printers 00:03:13
    • The Laser Print Process 00:04:35
    • Inkjet Printers 00:02:21
    • The Inkjet Print Process 00:02:19
    • Duplexing 00:01:45
    • Thermal Printers 00:00:48
    • Thermal Print Processes 00:01:57
    • Impact Printers 00:02:32
    • The Impact Print Process 00:01:03
  17. Section 16 - Printer Maintenance
    • Printer Maintenance 00:00:20
    • Technical Printer Components 00:02:07
    • Printer Supplies and Media 00:03:16
    • Printer Driver Types 00:02:37
    • Printer Driver Compatibility 00:00:31
    • Local and Network-Based Printers 00:01:14
    • Print Device Sharing 00:01:27
    • Printer Configuration Options 00:03:27
    • Printer Maintenance 00:03:16
    • Live Demo - Printers 00:02:34
    • Demo - Installing a Local Printer 00:04:56
    • Demo - Virtual Printing 00:04:48
  18. Section 17 - Networking
    • Networking 00:00:21
    • Network Interface Card Characteristics 00:03:30
    • Twisted Pair Cables 00:02:58
    • Types of Twisted Pair Cable 00:03:11
    • PVC Cable and Plenum Cabling 00:01:00
    • Twisted Pair Connectors 00:02:26
    • Coaxial Cables 00:01:05
    • Coaxial Cable and Connector Types 00:01:16
    • Live Demo - Coax and Coax Networks 00:02:25
    • Live Demo - Coax and Coax Networks (Cont.) 00:02:19
    • Fiber Optic Cables 00:01:51
    • Fiber Optic Cable Types 00:02:00
    • Fiber Optic Connector Types 00:02:31
    • Cable Types | Definitions 00:05:37
    • Types of COAX Cables 00:01:42
  19. Section 18 - Properties and Characteristics of TCP/IP
    • Properties and Characteristics of TCP/IP 00:00:25
    • TCP/IP 00:03:00
    • IPv4 Addresses 00:05:59
    • Subnet Masks 00:03:06
    • Gateways 00:01:34
    • IP Address Classes 00:07:30
    • IPv6 Addresses 00:02:36
    • The IPv6 Address Format 00:03:13
    • IPv4 vs. IPv6 00:01:14
    • Addressing Schemes 00:03:36
    • Static vs. Dynamic Addressing 00:00:46
    • DHCP 00:02:09
    • DNS 00:02:52
    • Client-Side DNS 00:00:40
    • Demo - Identifying Your Computer's TCP/IP Information 00:07:09
  20. Section 19 - TCP vs. UDP
    • TCP vs. UDP 00:00:20
    • Ports 00:01:44
    • TCP vs. UDP 00:04:49
    • Port Ranges 00:00:44
    • Common Ports 00:01:58
    • LDAP 00:00:23
    • SNMP 00:01:12
    • SSH 00:00:42
    • SFTP 00:00:53
    • SMB 00:00:28
  21. Section 20 - Wi-Fi Networking Standards and Encryption Types
    • Wi-Fi Networking Standards and Encryption Types 00:00:13
    • Standards 00:03:12
  22. Section 21 - Install and Configure SOHO Wireless/Wired Router
    • Install and Configure SOHO Wireless/Wired Router 00:00:17
    • Setting up your Router 00:00:48
    • SOHO Wireless Router Features 00:01:02
    • Port Descriptions 00:02:41
    • Port Descriptions (Cont.) 00:02:54
    • Creating Address Objects 00:02:14
    • Define Appropriate NAT Policies 00:03:01
    • Opening Ports to allow Service behind Firewall 00:02:22
    • Creating Firewall Access Rules 00:01:03
    • Other Router Options 00:02:19
    • Demo - Setting up SonicWALL SOHO Router 00:07:01
  23. Section 22 - Architecture and Internet Connection Types
    • Architecture and Internet Connection Types 00:00:21
    • LANs 00:01:05
    • WANs 00:01:03
    • PANs 00:00:23
    • MANs 00:00:51
    • VPNs 00:01:08
    • Ethernet 00:03:35
    • Network Topologies 00:03:43
    • Network Device Types and Features 00:07:02
    • ISPs 00:00:56
    • Broadband Communications 00:00:57
    • Internet Connection Types and Features 00:03:50
  24. Section 23 - Networking Tools
    • Networking Tools 00:00:16
    • Cable Testers 00:00:50
    • Crimpers 00:00:26
    • Multimeter 00:00:39
    • Toner Probe 00:00:42
    • Loopback Plug 00:00:22
    • Punch Down Tool 00:00:41
    • Networking Utilities 00:04:34
    • Demo - Identifying Networking Tools 00:05:07
  25. Section 24 - Laptop Hardware Components
    • Laptop Hardware Components 00:00:24
    • Laptops 00:01:48
    • Laptop Hardware Components 00:01:43
    • Types of Laptop Displays 00:01:07
    • Laptop Display Components 00:01:47
    • Internal Laptop Components 00:02:23
    • Laptop Expansion Options 00:01:02
    • Special Function Keys 00:00:49
    • Laptop Docking Solutions 00:01:31
    • Laptop Locks 00:02:46
    • Laptop Power Supplies and Batteries 00:01:37
    • Demo - Power Options 00:02:01
    • Auto -Switching and Fixed Input Power Supplies 00:00:40
    • Laptop Cooling Considerations 00:01:48
    • General Laptop Support Guidelines 00:01:02
    • Live Demo - Inside of Laptop 00:05:05
  26. Section 25 - Mobile Devices
    • Mobile Devices 00:00:20
    • What is Mobile Technology? 00:03:12
    • Mobile Operating Systems 00:01:23
    • Smartphones 00:01:51
    • Tablet PCs 00:01:07
    • Tablets vs. Laptops 00:01:34
    • Mobile Device Features 00:01:54
    • Mobile Security 00:00:45
    • Mobile Device Security Techniques 00:02:13
    • Network Configuration Settings 00:03:52
    • Bluetooth Configuration Methods 00:02:20
    • The Bluetooth Pairing Process 00:00:49
    • Data Synchronization 00:01:29
    • Synchronization Requirements 00:01:11
    • Email Configuration Methods 00:00:30
    • Email Server and Configuration Settings 00:01:16
  27. Section 26 - Mobile Device Ports and Accessories
    • Mobile Device Ports and Accessories 00:00:20
    • Mobile Device Connection Types 00:02:29
    • Mobile Device Hotspots / Tethering 00:02:46
    • Mobile Device Accessories 00:02:59
    • Mobile Device Credit Card Readers 00:01:34
    • Troubleshooting Mobile Devices | No Display 00:03:32
    • Troubleshooting Mobile Devices | Keypad Symptoms 00:00:33
    • Troubleshooting Mobile Devices | Troubleshooting 00:01:42
    • Troubleshooting Mobile Devices | Improper Charging 00:03:43
    • Troubleshooting Mobile Devices: All 00:01:29
  28. Section 27 - Troubleshooting Theory
    • Troubleshooting Theory 00:00:17
    • Introduction to Troubleshooting 00:02:58
    • Troubleshooting Models 00:02:47
    • Troubleshooting Template Forms 00:00:43
    • Unexpected Shutdowns 00:04:38
    • System Lockups 00:02:23
    • POST Beep Codes 00:01:35
    • Why did my time reset? 00:01:12
    • Boot to Incorrect Device 00:01:41
    • Continuous Reboots 00:00:51
    • Introduction to Common Symptoms 00:03:50
    • Date and Time Settings Reset 00:02:55
    • Common Symptoms 00:04:45
    • Common Symptoms (Cont.) 00:02:01
    • PC Indicator Lights 00:01:34
    • Common System Troubleshooting Tools 00:00:27
    • Common System Troubleshooting Tools (Cont.) 00:02:21
    • Common CPU Issues 00:03:02
    • Common Cooling System Issues 00:01:29
    • Common Motherboard Issues 00:01:16
    • Repair vs. Replace 00:02:33
    • Common RAM Issues 00:02:20
    • Common External Power Source Problems 00:01:34
    • Common Power Supply Problems 00:01:50
    • Power Supply Troubleshooting Considerations 00:01:40
  29. Section 28 - Troubleshooting RAID Arrays and Hard Drives
    • Troubleshooting RAID Arrays and Hard Drives 00:00:16
    • Drive and Array Troubleshooting Tools 00:00:52
    • Common Hard Drive Symptoms 00:04:45
    • Common RAID Array Issues 00:02:46
    • SATA Troubleshooting Tips 00:00:51
    • PATA Troubleshooting Tips 00:00:25
    • SCSI Troubleshooting Tips 00:00:44
    • Toolkits 00:02:08
    • Demo - CHKDSK | FORMAT 00:02:46
    • Demo - Diskpart 00:04:16
    • Demo - Defrag Tools 00:02:40
  30. Section 29 - Troubleshooting Video
    • Troubleshooting Video 00:00:12
    • Common Video and Display Issues 00:00:39
  31. Section 30 - Troubleshooting Network Issues
    • Troubleshooting Network Issues 00:00:12
    • Troubleshooting Network Issues (Cont.) 00:02:59
    • Common Network Issues 00:02:12
    • Network Troubleshooting Utilities 00:00:56
    • Network Troubleshooting Tools 00:00:51
    • Demo - Troubleshooting Network Issues 00:04:38
  32. Section 31 - Troubleshooting Printers
    • Troubleshooting Printers 00:00:16
    • Common Printer Troubleshooting Tools 00:02:29
    • Printer Software Tools 00:02:00
    • Common Printer Symptoms 00:04:17
    • Printer Troubleshooting Tools 00:02:27
    • Printer Tools: Toner Vacuum 00:02:05
  33. Section 32 - Windows Operating Systems
    • Windows Operating Systems 00:00:19
    • Microsoft Windows 00:01:28
    • Microsoft Windows (Cont.) 00:10:17
    • Microsoft Windows Features 00:09:13
    • Windows 10 New Features 00:01:18
    • Windows 10 Upgrades 00:01:52
    • Microsoft Windows 7 Versions 00:01:35
    • Microsoft Windows Vista Versions 00:01:10
    • Microsoft Windows XP Versions 00:01:26
    • Other Operating Systems 00:05:38
    • Windows System Requirements 00:02:32
    • Hardware Compatibility 00:01:35
    • Boot Methods 00:02:12
    • Imaging 00:03:01
    • Installation Types 00:02:13
    • Third Party Drivers 00:00:54
    • Partitioning 00:02:28
    • Partitioning Types 00:02:41
    • Volumes 00:03:52
    • Partitioning and File System Types 00:01:51
    • Customizing System Options 00:02:36
    • Updates 00:03:23
    • Factory Recovery Partition 00:01:10
    • Microsoft Product Activation 00:01:19
    • Demo - Installing Microsoft Windows 00:06:04
    • In-Place Upgrades 00:02:12
    • Supported Upgrade Paths 00:01:21
    • Compatibility Tools 00:01:00
  34. Section 33 - Command Line Tools
    • Command Line Tools 00:00:20
    • The Command Prompt 00:01:18
    • Operating System Command Line Tools 00:05:10
    • Networking Command Line Tools 00:03:27
    • The Recovery Console 00:00:46
    • WinRE 00:01:04
  35. Section 34 - Microsoft Operating System Features and Tools
    • Microsoft Operating System Features and Tools 00:00:28
    • Administrative Tools 00:06:37
    • Demo - Computer Management 00:12:15
    • Device Manager 00:01:39
    • Local Users and Groups 00:02:20
    • Demo - Performance Monitor 00:09:01
    • Demo - Services 00:09:07
    • Task Manager 00:02:03
    • Disk Management 00:01:46
    • Migration Tools 00:01:09
    • Demo - System Configuration 00:04:32
    • Demo - Task Scheduler 00:08:07
    • Component Services 00:01:52
    • Data Sources 00:02:13
    • Demo - Print Management 00:05:59
    • Memory Diagnostic Tool 00:01:08
    • The Registry 00:01:41
    • Registry Subtrees 00:02:40
    • Run Line Utilities 00:04:10
    • Demo - Exploring Administrative Tools 00:06:05
    • Demo - Using Computer Management and Device Manager 00:04:49
    • Demo - Using Task Manager 00:03:55
    • Demo - Exploring System Configuration Settings and Information 00:08:59
    • MSConfig 00:02:15
    • Demo - System Restore 00:06:14
    • Demo - Windows Update 00:04:16
  36. Section 35 - Control Panel Utilities
    • Control Panel Utilities 00:00:21
    • The Control Panel 00:02:16
    • Windows XP Control Panel Utilities 00:01:17
    • Windows Vista Control Panel Utilities 00:01:06
    • Windows 7 Control Panel Utilities 00:01:09
    • Demo - Exploring the Windows 7 Control Panel 00:05:05
    • Internet Options 00:03:59
    • Display 00:01:23
    • User Accounts 00:02:20
    • Folder Options 00:02:45
    • Types of User Accounts 00:01:20
    • User Account Control 00:04:37
    • Group Accounts 00:01:45
    • System Files and Folders 00:01:39
    • Windows Explorer 00:01:59
    • Computer/My Computer 00:00:58
    • File Extensions 00:05:55
    • File Attributes 00:02:54
    • Windows File System Types 00:03:07
    • Permissions 00:01:49
    • NTFS File Permissions 00:00:42
    • NTFS Folder Permissions 00:00:55
    • Shared Files and Folders 00:00:35
    • Share Permissions 00:00:30
    • NTFS vs. Share Permissions 00:02:51
    • Permissions Considerations 00:02:09
    • User Authentication 00:00:34
    • User Authentication (Cont.) 00:01:51
    • Demo - Viewing File Extensions 00:07:36
    • Demo - Exploring NTFS Permissions 00:11:45
    • System 00:03:06
    • Windows Firewall 00:01:52
    • Power Options 00:01:41
    • Action Center 00:03:54
  37. Section 36 - Windows Networking on Client Desktops
    • Windows Networking on Client Desktops 00:00:19
    • Workgroups 00:01:44
    • Homegroups 00:01:14
    • Domains 00:01:43
    • Directory Services 00:03:07
    • Windows Networking Options 00:01:14
    • Demo - Joining a Computer to a Domain 00:03:59
    • Network Shares 00:04:07
    • Demo - Creating a Network Share 00:03:11
    • Network Connection Types 00:01:31
    • Proxy Settings 00:01:54
    • Remote Desktop 00:01:12
    • Network Location Settings 00:01:28
    • Firewall Settings 00:01:20
    • Alternative IP Address Configuration Methods 00:00:56
    • Network Card Properties 00:03:43
    • Live Demo - Network Cards and Cables 00:04:00
    • Live Demo - Network Cards and Cables (Cont.) 00:01:46
  38. Section 37 - Preventative Maintenance
    • Preventative Maintenance 00:00:14
    • Data Backup and Restoration 00:03:41
    • Maintenance Tools 00:07:40
    • Scheduling Tasks 00:05:11
    • Patch Management 00:02:35
    • Managing Updates 00:01:32
    • Demo - Performing Preventive Maintenance 00:06:08
    • Demo - Microsoft Windows Defender 00:05:43
    • Demo - Backup and Restore 00:04:38
  39. Section 38 - Features and Functionality of the Mac OS and Linux Operating Systems
    • Features and Functionality of the Mac OS and Linux Operating Systems 00:00:12
    • Patch Management in Mac OS X and Linux 00:02:17
    • Disk Maintenance: Mac OS X 00:00:46
    • Disk Maintenance: Linux 00:01:20
    • Mac OS X and Linux launchd and cron 00:00:57
    • Mac OS X Backups 00:01:03
    • Linux Backups 00:00:41
    • Mac OS X Antivirus 00:01:58
    • Screen Sharing 00:01:04
    • Force Quit Mac OS X 00:00:27
    • Key Chain 00:01:07
    • Spotlight 00:00:46
    • iCloud 00:02:41
    • Mac OS Multitouch Gestures - Touchscreen 00:02:54
    • Mac OS X Finder 00:00:52
    • Mac OS X Dock 00:01:02
    • Mac OS X Boot Camp 00:01:12
    • Basic Linux Commands 00:02:10
    • Basic Linux Commands (Continued) 00:01:16
  40. Section 39 - Client Side Virtualization
    • Client Side Virtualization 00:00:21
    • What is Virtualization? 00:02:17
    • Types of Virtualization 00:01:57
    • Components of a Virtual Environment 00:03:28
    • Virtual Desktop Infrastructure 00:02:00
    • Virtualization Requirements 00:04:18
    • Windows Client Virtualization Solutions 00:01:16
    • Demo - Creating a VM on Windows 7 00:04:26
  41. Section 40 - Cloud-based Concepts
    • Cloud-based Concepts 00:00:23
    • SaaS (Software as Service) 00:02:09
    • IaaS (Infrastructure as Service) 00:01:48
    • PaaS (Platform As Service) 00:00:38
    • Public vs Private Clouds 00:02:17
    • Resource Pooling 00:01:12
    • Measured Service 00:00:58
  42. Section 41 - Network Host Properties
    • Network Host Properties 00:00:23
    • Server Roles 00:10:54
    • Internet Appliances 00:01:05
  43. Section 42 - Mobile Operating Systems
    • Mobile Operating Systems 00:00:19
    • Open Source Software 00:00:25
    • Closed Source Software 00:00:16
    • Screen Orientation (Accelerometer | Gyroscope) 00:01:10
    • Mobile Operating System Features 00:01:07
  44. Section 43 - Mobile Device Network and E-mail
    • Mobile Device Network and E-mail 00:00:09
    • Mobile Device Hotspot 00:01:36
    • Mobile Device Tethering 00:00:58
    • Mobile Device Airplane Mode 00:01:29
    • Mobile Device Email Setup 00:03:10
    • IMEI vs IMSI 00:01:27
    • Mobile Data Synchronization 00:01:34
  45. Section 44 - Security
    • Security 00:00:09
    • Malware 00:00:40
    • Types of Malware 00:08:05
    • Social Engineering 00:03:27
    • Physical Security Threats and Vulnerabilities 00:03:15
    • Common Wireless Security Threats 00:05:46
  46. Section 45 - Prevention Methods
    • Prevention Methods 00:00:22
    • Physical Security 00:02:32
    • Physical Security Measures 00:02:43
    • Digital Security 00:02:35
    • Antivirus Software 00:02:26
    • Anti-Spyware Software 00:00:35
    • Firewalls 00:01:06
    • Social Engineering Prevention Techniques 00:01:34
    • Hard Drive Sanitation 00:00:13
    • Formatting Hard Drives for Disposal 00:03:04
    • Physical Destruction Methods for Computer Media 00:01:10
    • Corporate Security Policies 00:01:15
    • Security Incident Reports 00:01:30
    • The Principle of Least Privilege 00:01:54
    • Strong Passwords 00:04:45
    • User Education 00:01:43
    • Common User Security Practices 00:04:06
    • Authentication Methods 00:04:42
    • Windows Security Policies 00:00:46
    • Windows Firewall 00:01:03
    • Software Firewall Configuration Settings 00:02:45
    • Workstation Security Best Practices 00:01:31
    • Demo - Securing a Workstation 00:09:21
  47. Section 46 - Windows Security Settings
    • Windows Security Settings 00:00:19
    • Users and Groups 00:03:05
    • Windows Security 00:07:32
  48. Section 47 - Security Best Practices
    • Security Best Practices 00:00:21
    • Password Best Practices 00:02:15
    • Account Management 00:02:07
  49. Section 48 - Securing Mobile Devices
    • Securing Mobile Devices 00:00:18
    • Locks 00:02:17
    • Remote Security 00:02:38
    • Physical Destruction 00:01:40
  50. Section 49 - Troubleshooting Common PC Tools
    • Troubleshooting Common PC Tools 00:00:10
    • Operating System Troubleshooting Tools 00:08:22
    • BSOD 00:00:55
    • System Lockup Errors 00:01:23
    • Input/Output Device Issues 00:00:47
    • Application Errors 00:02:12
    • Boot Issues 00:04:07
    • Common Operating System Symptoms 00:00:56
    • Error and Warning Messages in Event Viewer 00:02:25
    • Registry Error Messages 00:02:01
    • Demo - Troubleshooting a Remote Computer with Remote Desktop 00:03:48
    • Common Network Issues 00:02:59
    • Common Network Issues (Cont.) 00:02:12
    • Network Troubleshooting Utilities 00:00:56
    • Network Troubleshooting Tools 00:00:51
    • Demo - Troubleshooting Network Issues 00:04:38
    • Common Security Issues 00:06:44
    • Malware Removal Process 00:01:08
    • Malware Removal Best Practices 00:00:39
    • Security Troubleshooting Tools 00:00:45
  51. Section 50 - Common PC Security Issues
    • Common PC Security Issues 00:00:08
    • Browser Issues 00:04:17
    • Operating System Issues 00:01:24
  52. Section 51 - Common Mobile Operating Systems Troubleshooting
    • Common Mobile Operating Systems Troubleshooting 00:00:16
    • Dim Display 00:00:43
    • Intermittent Wireless 00:01:22
    • Monitor Issues 00:00:31
    • Applications Not Loading 00:00:55
    • Extremely Short Battery Life 00:03:03
    • Overheating 00:01:44
    • Frozen System 00:00:45
    • No Sound from Speakers 00:01:23
    • Tools 00:01:12
    • Common Symptoms 00:00:51
    • Unauthorized Access 00:00:59
    • Tools (Continued) 00:00:55
    • Backup / Restore 00:01:28
  53. Section 52 - Common Safety Practices
    • Common Safety Practices 00:00:16
    • Static Electricity 00:01:34
    • ESD 00:00:47
    • ESD Prevention Techniques 00:03:02
    • Live Demo - ESD 00:02:18
    • EMI 00:02:26
    • EMI Prevention Techniques 00:02:32
    • An ESD Toolkit 00:01:30
    • Electrical Hazards 00:01:28
    • Electrical Safety Precautions 00:01:45
    • Environmental Considerations and Controls 00:02:02
    • Workplace Safety Issues 00:03:14
    • Environmental Safety Best Practices 00:03:05
    • General Power Issues 00:03:59
    • Power Protection Systems 00:01:37
    • Liquid Hazards 00:01:35
    • Chemical Hazards 00:01:25
    • MSDS Documents 00:01:00
    • Incident Reports 00:00:30
    • Hazardous Material Disposal Procedures 00:02:48
    • Communication Skills 00:02:40
    • AUP 00:01:04
    • Professional Conduct 00:04:29
    • Prohibited Content 00:01:02
    • Best Practices Related to Prohibited Content or Activity 00:02:21
    • Computer Forensics 00:02:51
  54. Section 53 - Maintenance Tools and Techniques
    • Maintenance Tools and Techniques 00:00:15
    • Types of Hardware Toolkits 00:05:29
    • Live Demo - Identifying Common Toolkit Components 00:04:11
    • Software Diagnostic Tools 00:01:19
    • Hard Drive Self-Tests 00:01:43
    • Software Diagnostic Tests 00:03:29
    • Computer Component Maintenance Techniques 00:02:30
    • Cleaning Compounds and Materials 00:02:38
    • Live Demo - Maintenance 00:03:07
    • Documentation and Resources 00:00:52
    • Compliance and Government Regulations 00:01:14
  55. Section 54 - Privacy and Licensing Concepts 00:00:18
  56. Privacy and Licensing Concepts 00:00:18
  57. Incident Response 00:03:57
  58. Data / Device Preservation 00:01:11
  59. Licensing (DRM | EULA) 00:03:00
  60. Proper Communication and Professionalism 00:03:45
  61. Avoid Distractions 00:01:29
  62. Dealing with Difficult Situations and Customers 00:01:33
  63. Set Expectations 00:01:58
  64. Deal Appropriately with Confidential Materials 00:01:50
  65. Consider Corporate Policies before Implementing Changes 00:02:20
  66. Course Closure 00:01:03
  67. Oreilly - CompTIA A+ Certification (900 Series)

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